New Multi-region uptime checks and custom-domain status pages

Qualtrics Outage History

Daily provider-status observations and published incident history for Qualtrics.

Operational

Qualtrics is operational. Verified . Official provider source.

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62.7% of 51 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 46.2% 26 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Discover Connector issues
minor Observed active window 1h 13m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/ US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
investigating
We are facing issues with loading Discover connector jobs across all region. We are currently investigating this.
Receipt Scanner question issues in all regions
minor Observed active window 6h 1m

View incident details and source

Started:

Survey Taking
identified
A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.
September 2026
Intermittent Discover Dashboard and Export API Issues for some US region instances
minor Observed active window 28h 19m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Intermittent access issue for Discover Designer UI in Canada Instance
minor Observed active window 2h 7m

View incident details and source

Started:

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Intermittent Discover Dashboard and Export api Issue
minor Observed active window 2h 33m

View incident details and source

Started:

Endpoint: https://cxstudio.clarabridge.net/dashboard/
monitoring
A fix has been implemented and we are monitoring it currently.
investigating
Some of our US region environments are experiencing intermittent Discover Dashboard and Export api issues. We are currently investigating this.
TextIQ issues in all regions
minor Observed active window 1h 14m

View incident details and source

Started:

Stats iQ & Text iQ
investigating
We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.
Salesforce Workflow Connection issues noticed in all Regions
major Observed active window 3h 51m

View incident details and source

Started:

Workflows
investigating
We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Some Workflow Tasks not loading, affecting all regions.
minor Observed active window 1h 51m

View incident details and source

Started:

Workflows
investigating
We are currently investigating an issue with workflow tasks not loading ending in a blank page, affecting all regions.
Login issues in FedRAMP environment
minor Observed active window 46m

View incident details and source

Started:

Live Support
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified, and a fix is being implemented for login issues in the FedRAMP environment.
Login issues in FedRAMP environment
minor Observed active window 59m

View incident details and source

Started:

Live Support
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating login issues with the Customer Success Hub in the FedRAMP environment. FedRAMP users, please navigate to https://support-portal.gov1.qualtrics.com/?Q_Language=EN to login.

Legacy Incident Archive

42 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Discover Connectors related issues in UK environment
major Source not attested
Last archived state: resolved
View archived record details
Data Processing
investigating
Discover Connectors UI and API endpoints for UK environment inaccessible. Ingestion not using API is not affected. Issue is under investigation.
Dashboard Filtering issues in all regions.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with items not populating in dashboard filter dropdown menus in all regions.
Salesforce Workflow Connection issues in all Regions
minor Source not attested
Last archived state: resolved
View archived record details
Workflows
monitoring
Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid. ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either: 1) navigating to the impacted workflow and refreshing ...
Digital intercepts and creatives issues in all regions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with thumbnail previews for creating, updating and managing digital intercepts and creatives.
Discover dashboard performance issues in US Region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are seeing slowness in Discover Studio Dashboards for some US region environments. We are currently investigating this issue.
July 2026
Distribution issues in the Eastern US region
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with Distribution delays in the Eastern US region.
Supplemental Data Source issues in all regions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with Supplemental Data Source data not pulling into surveys in all regions
Intermittent Discover Connector access issue for EU region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Some of our EU region environments are experiencing intermittent Discover Connector issues. We are currently investigating this.
Library Message Selection Issues in Emails in All Regions
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented. As a temporary workaround, users can copy text directly into the email message editor. Note that this workaround does not account for message translations.
investigating
We are currently investigating an issue with library message availability in emails across all regions.
Dashboard export issues in All Regions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with dashboards exports in all regions
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