Qualtrics Outage History
Uptime record, past incidents, and downtime history for Qualtrics.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 77.8% | 9 | 2 |
| June 2026 | 60% | 30 | 12 |
| May 2026 | 77.4% | 31 | 7 |
| April 2026 | 66.7% | 21 | 7 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Discover Dashboard slowness and Data ingestion issue in US region
Started: Jul 9, 6:14 PM
identified
The issue has been identified and a fix is being implemented.
Jul 9, 6:32 PM
investigating
We are seeing issue with the some of our US region environments which is causing Discover dashboard slowness and intermittent data ingestion issues. We are currently investigating it.
Jul 9, 6:14 PM
June 2026
Discover - Dashboard Data visualization, Designer and Connectors Unavailable
Started: Jun 30, 10:24 PM
monitoring
CA1 Accounts are now operational.
Jun 30, 10:39 PM
identified
AUS1 Accounts are now operational. In progress for CA1.
Jun 30, 10:36 PM
investigating
We are continuing to investigate this issue.
Jun 30, 10:25 PM
investigating
We are currently investigating an issue with Dashboard Data viewing, Connectors and Designer being unavailable in XM Discover CA1 and AUS1.
Jun 30, 10:24 PM
Issues with search function on Support Site
Started: Jun 30, 9:20 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 30, 9:39 AM
investigating
We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Jun 30, 9:20 AM
Comment Translation issues in all regions
Started: Jun 29, 11:42 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 12:50 PM
investigating
We are currently investigating an issue with comments in new responses for surveys/ORMs not being translated automatically. No data has been lost and the translations will be available shortly.
Jun 29, 11:42 AM
Discover Voice Ingestion issues in the Canadian Region
Started: Jun 25, 5:22 PM
identified
The issue has been identified and a fix is being implemented.
Jun 25, 8:14 PM
investigating
Discover Voice Data is currently facing issues with ingestion in the Canadian Region
Jun 25, 5:22 PM
Dashboard data loading issue in multiple data centers
Started: Jun 12, 12:45 PM
identified
The issue has been identified and a fix is being implemented.
Jun 12, 12:46 PM
investigating
We are currently investigating an issue with dashboard data not loading in multiple data centers
Jun 12, 12:45 PM
Site Intercept issues in NA region
Started: Jun 11, 2:23 PM
investigating
We are currently investigating an issue with Site Intercepts displaying in NA Region
Jun 11, 2:23 PM
Digital Experience Analytics issue in the Western US region
Started: Jun 11, 4:24 AM
investigating
We are currently investigating an issue with failure to create or record sessions in Digital Experience Analytics in the Western US region.
Jun 11, 4:24 AM
Organisational hierarchy issue in multiple regions
Started: Jun 10, 2:03 AM
investigating
We are currently investigating an issue with organisational hierarchy not loading in multiple regions.
Jun 10, 2:03 AM
XM Mobile App issues in the FedRAMP environment
Started: Jun 10, 1:51 AM
investigating
We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.
Jun 10, 1:51 AM
Discover US Network Connectivity Issue
Started: Jun 4, 9:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 5, 12:58 AM
identified
The issue has been identified and a fix is being implemented.
Jun 4, 10:04 PM
investigating
We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.
Jun 4, 9:57 PM
We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment.
Started: Jun 4, 1:01 PM
investigating
We are currently investigating an issue with <service> in <region>.
Jun 4, 1:01 PM
May 2026
Dashboard issues in FedRAMP environment
Started: May 25, 2:39 AM
investigating
We are currently investigating an issue with 10% of requests failing in Dashboards and Data and Analytics tab in FedRAMP environment.
May 25, 4:00 AM
investigating
We are continuing to investigate this issue.
May 25, 3:55 AM
investigating
We are currently investigating an issue with new records not being added to Dashboards in FedRAMP environment.
May 25, 2:39 AM
Some connector jobs failing with permission error
Started: May 19, 4:37 PM
investigating
Connector jobs failing due to database permission issue on some accounts
May 19, 4:37 PM
Issue with Discover Studio Emails
Started: May 19, 2:49 PM
investigating
Discover Studio Emails are not getting delivered. We are investigating this
May 19, 2:49 PM
Visitor Intercept Display issues in Western US
Started: May 11, 6:05 PM
investigating
We are currently investigating an issue with intercept display in Western US region.
May 11, 6:05 PM
Visitor Intercept Display issues in the Western US and Eastern US Regions
Started: May 8, 5:56 PM
investigating
We have identified additional impact in the Eastern US region.
May 8, 9:13 PM
investigating
We are currently investigating an issue with intercept display in Western US region.
May 8, 5:56 PM
Issues retrieving records from Imported Data Projects via API in all regions
Started: May 8, 11:41 AM
identified
We have identified an issue with fetching certain records from Imported Data Projects via the Qualtrics public API in all regions. During this time, users will be unable to retrieve records where the uniqueField contains special characters.
May 8, 11:41 AM
Dashboard data ingestion latency issue in the Eastern US region
Started: May 8, 1:50 AM
investigating
We are currently investigating an issue with dashboard data ingestion latency in the Eastern US region.
May 8, 1:50 AM
SMTP distribution delay issue in the Canadian region
Started: May 5, 2:26 AM
investigating
We are currently investigating an issue with SMTP distribution delays in the Canadian region.
May 5, 2:26 AM
April 2026
Issues in creating and updating tickets in all regions
Started: Apr 28, 12:36 PM
investigating
We have identified and currently investigating an issue with triggering workflows based on ticket events in all regions.
Apr 28, 2:28 PM
investigating
We are currently investigating a latency with creating and updating tickets in all regions.
Apr 28, 12:36 PM
EX Person Import Delays in European Region
Started: Apr 24, 7:30 PM
identified
The issue has been identified and a fix is being implemented.
Apr 24, 7:52 PM
investigating
We are currently investigating a delay with importing EX Persons in the European region.
Apr 24, 7:30 PM
Reports metric configuration issues in all regions
Started: Apr 24, 12:35 AM
investigating
We are currently investigating an issue with configuring metrics in reports in all regions. During this time, users will be unable to select metrics other than the default in newly created widgets, or previously configured metrics in existing widgets.
Apr 24, 12:35 AM
Dashboard issues in Asia Pacific region
Started: Apr 15, 10:05 PM
investigating
We are currently investigating an issue with dashboards in the Asia Pacific region. Dashboard widgets may fail to display data at this time.
Apr 15, 10:05 PM
Issue with some Discover Classification and Realtime Downstream Jobs in US Region
Started: Apr 15, 7:02 PM
monitoring
Servers have been rolled back and we are monitoring sessions are progressing as expected.
Apr 16, 1:16 AM
identified
The issue has been identified and a fix is being implemented.
Apr 15, 9:47 PM
investigating
We are seeing issue with some Discover Classification and Realtime Downstream Jobs in US Region, its taking longer than expected.
Apr 15, 7:02 PM
Dashboard issues in the European region
Started: Apr 8, 2:55 AM
investigating
We are currently investigating an issue with seeing new data populating dashboards in the European region.
Apr 8, 2:55 AM
Survey Building and Creation issues in United Kingdom, Canadian, European, and Japanese regions
Started: Apr 7, 5:49 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 7, 6:08 PM
identified
The issue has been identified and a fix is being implemented.
Apr 7, 5:52 PM
investigating
We are currently investigating an issue with survey building and creation in United Kingdom, Canadian, European, and Japanese regions. Users may also see issues with sending distributions during this time.
Apr 7, 5:49 PM
Discover Studio — US Region Outage
Started: Apr 7, 10:15 AM
investigating
We are continuing to investigate this issue.
Apr 7, 10:19 AM
investigating
Discover Studio for US Region is experiencing 504 Gateway errors. We are currently investigating the issue.
Apr 7, 10:15 AM
March 2026
Issues with Support Documentation
Started: Mar 25, 10:34 PM
investigating
We are currently investigating issues with our product Support Pages in all regions. Our team is actively working on a resolution.
Mar 25, 10:34 PM
Discover File Connectors are experiencing issues in multiple regions
Started: Mar 24, 4:04 PM
monitoring
A fix has been implemented and we are monitoring the results
Mar 25, 2:57 AM
investigating
We are continuing to investigate this issue.
Mar 24, 4:39 PM
investigating
Discover File Connectors are failing and experiencing issues for Qualtrics-Owned SFTP Servers. We are currently investigating this.
Mar 24, 4:04 PM
Online Review Management issues in All Regions
Started: Mar 2, 7:51 AM
identified
We are continuing to work on a fix for this issue.
Mar 2, 7:51 AM
identified
We are ingesting new reviews but synchronisation of updates and deletes is currently impaired due to issues on Google's side.
Mar 2, 7:51 AM