Qualtrics Outage History
Daily status observations, past incidents, and reported issue history for Qualtrics.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 56% | 25 | 11 |
| July 2026 | 71% | 31 | 9 |
| June 2026 | 60% | 30 | 12 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Discover Connectors related issues in UK environment
Started:
Data Processing
investigating
Discover Connectors UI and API endpoints for UK environment inaccessible. Ingestion not using API is not affected. Issue is under investigation.
Dashboard Filtering issues in all regions.
Started:
investigating
We are currently investigating an issue with items not populating in dashboard filter dropdown menus in all regions.
Salesforce Workflow Connection issues in all Regions
Started:
Workflows
monitoring
Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid.
ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either:
1) navigating to the impacted workflow and refreshing ...
Digital intercepts and creatives issues in all regions
Started:
investigating
We are currently investigating an issue with thumbnail previews for creating, updating and managing digital intercepts and creatives.
Discover dashboard performance issues in US Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are seeing slowness in Discover Studio Dashboards for some US region environments. We are currently investigating this issue.
July 2026
Distribution issues in the Eastern US region
Started:
investigating
We are currently investigating an issue with Distribution delays in the Eastern US region.
Supplemental Data Source issues in all regions
Started:
investigating
We are currently investigating an issue with Supplemental Data Source data not pulling into surveys in all regions
Intermittent Discover Connector access issue for EU region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Some of our EU region environments are experiencing intermittent Discover Connector issues. We are currently investigating this.
Library Message Selection Issues in Emails in All Regions
Started:
identified
The issue has been identified and a fix is being implemented. As a temporary workaround, users can copy text directly into the email message editor. Note that this workaround does not account for message translations.
investigating
We are currently investigating an issue with library message availability in emails across all regions.
Dashboard export issues in All Regions
Started:
investigating
We are currently investigating an issue with dashboards exports in all regions
Discover Dashboard Issues in US Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are seeing an issue with some US region environments which is causing errors on Discover dashboards. We are currently investigating the issue.
Discover Dashboard slowness and Data ingestion issue in US region
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing issue with the some of our US region environments which is causing Discover dashboard slowness and intermittent data ingestion issues. We are currently investigating it.
June 2026
Discover - Dashboard Data visualization, Designer and Connectors Unavailable
Started:
monitoring
CA1 Accounts are now operational.
identified
AUS1 Accounts are now operational. In progress for CA1.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with Dashboard Data viewing, Connectors and Designer being unavailable in XM Discover CA1 and AUS1.
Issues with search function on Support Site
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Comment Translation issues in all regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue with comments in new responses for surveys/ORMs not being translated automatically. No data has been lost and the translations will be available shortly.
Discover Voice Ingestion issues in the Canadian Region
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
Discover Voice Data is currently facing issues with ingestion in the Canadian Region
Dashboard data loading issue in multiple data centers
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with dashboard data not loading in multiple data centers
Site Intercept issues in NA region
Started:
investigating
We are currently investigating an issue with Site Intercepts displaying in NA Region
Digital Experience Analytics issue in the Western US region
Started:
investigating
We are currently investigating an issue with failure to create or record sessions in Digital Experience Analytics in the Western US region.
Organisational hierarchy issue in multiple regions
Started:
investigating
We are currently investigating an issue with organisational hierarchy not loading in multiple regions.
XM Mobile App issues in the FedRAMP environment
Started:
investigating
We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.
Discover US Network Connectivity Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.
We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment.
Started:
investigating
We are currently investigating an issue with <service> in <region>.
May 2026
Dashboard issues in FedRAMP environment
Started:
investigating
We are currently investigating an issue with 10% of requests failing in Dashboards and Data and Analytics tab in FedRAMP environment.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with new records not being added to Dashboards in FedRAMP environment.
Some connector jobs failing with permission error
Started:
investigating
Connector jobs failing due to database permission issue on some accounts
Issue with Discover Studio Emails
Started:
investigating
Discover Studio Emails are not getting delivered. We are investigating this
Visitor Intercept Display issues in Western US
Started:
investigating
We are currently investigating an issue with intercept display in Western US region.
Visitor Intercept Display issues in the Western US and Eastern US Regions
Started:
investigating
We have identified additional impact in the Eastern US region.
investigating
We are currently investigating an issue with intercept display in Western US region.
Issues retrieving records from Imported Data Projects via API in all regions
Started:
identified
We have identified an issue with fetching certain records from Imported Data Projects via the Qualtrics public API in all regions. During this time, users will be unable to retrieve records where the uniqueField contains special characters.
Dashboard data ingestion latency issue in the Eastern US region
Started:
investigating
We are currently investigating an issue with dashboard data ingestion latency in the Eastern US region.
SMTP distribution delay issue in the Canadian region
Started:
investigating
We are currently investigating an issue with SMTP distribution delays in the Canadian region.
April 2026
Issues in creating and updating tickets in all regions
Started:
investigating
We have identified and currently investigating an issue with triggering workflows based on ticket events in all regions.
investigating
We are currently investigating a latency with creating and updating tickets in all regions.
EX Person Import Delays in European Region
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating a delay with importing EX Persons in the European region.
Reports metric configuration issues in all regions
Started:
investigating
We are currently investigating an issue with configuring metrics in reports in all regions. During this time, users will be unable to select metrics other than the default in newly created widgets, or previously configured metrics in existing widgets.
Dashboard issues in Asia Pacific region
Started:
investigating
We are currently investigating an issue with dashboards in the Asia Pacific region. Dashboard widgets may fail to display data at this time.
Issue with some Discover Classification and Realtime Downstream Jobs in US Region
Started:
monitoring
Servers have been rolled back and we are monitoring sessions are progressing as expected.
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing issue with some Discover Classification and Realtime Downstream Jobs in US Region, its taking longer than expected.
Dashboard issues in the European region
Started:
investigating
We are currently investigating an issue with seeing new data populating dashboards in the European region.
Survey Building and Creation issues in United Kingdom, Canadian, European, and Japanese regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with survey building and creation in United Kingdom, Canadian, European, and Japanese regions. Users may also see issues with sending distributions during this time.
Discover Studio — US Region Outage
Started:
investigating
We are continuing to investigate this issue.
investigating
Discover Studio for US Region is experiencing 504 Gateway errors. We are currently investigating the issue.
March 2026
Issues with Support Documentation
Started:
investigating
We are currently investigating issues with our product Support Pages in all regions. Our team is actively working on a resolution.
Discover File Connectors are experiencing issues in multiple regions
Started:
monitoring
A fix has been implemented and we are monitoring the results
investigating
We are continuing to investigate this issue.
investigating
Discover File Connectors are failing and experiencing issues for Qualtrics-Owned SFTP Servers. We are currently investigating this.
Online Review Management issues in All Regions
Started:
identified
We are continuing to work on a fix for this issue.
identified
We are ingesting new reviews but synchronisation of updates and deletes is currently impaired due to issues on Google's side.