New Multi-region uptime checks and custom-domain status pages

ProPay Outage History

Daily provider-status observations and published incident history for ProPay.

Operational

ProPay is operational. Verified . Official provider source.

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96.1% of 76 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 96.6% 29 1
September 2026 100% 27 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
ProPay Website Login Issue
major Observed active window 8h 42m

View incident details and source

Started:

Websites, Mobile, and Card Readers
identified
We have identified a fix for this issue, and we will be applying that fix at 18:00 MT this evening. All services may be down for a few minutes (we anticipate less than 5m in totality) while this fix is applied.
identified
We have identified what is blocking the code from being sent, and are working on a resolution to address that blocker. We will provide additional updates as more information is available.
identified
Our teams are aware of an issue with epay.propay.com not sending the code to allow you to login to our website. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
October 2026
ProPay Feature Issue - Partner Portal
minor Observed active window 4h 58m

View incident details and source

Started:

Direct Credit Card and ACH Processing Websites, Mobile, and Card Readers
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
ProPay Feature Issue - Sandbox Environment
major Observed active window 1h 44m

View incident details and source

Started:

Integration TEST Environment Direct Credit Card and ACH Processing Websites, Mobile, and Card Readers
identified
The issue has been identified and a fix is being implemented.
investigating
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

Legacy Incident Archive

11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
GP API Boarding Interruptions
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have located the cause of the issue and will be implementing a fix overnight to address it.
identified
We are aware of an issue affecting partners using GP API. We have observed an increase in <status> 215 errors (partially boarded) for signups on the GP API onboarding flow, leading to onboarding interruptions for some users. Our team is actively investigating and will provide updates as they are available.
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