New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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ProPay Outage History

Uptime record, past incidents, and downtime history for ProPay.

Checking current status...
85.1% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 84.6% 13 2
April 2026 83.3% 30 5
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
ProPay Monthly Database Maintenance Reminder for May 2026

Started: May 12, 9:09 PM

investigating
At 3:00 a.m. (MDT) on Thursday the 21st of May, the database system will undergo its monthly maintenance. We anticipate no more than 10 minutes of service interruption during this time frame.
May 12, 9:09 PM
April 2026
Chargeback Issue

Started: Apr 30, 5:08 PM

investigating
We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.
Apr 30, 5:08 PM
ProPay Reports Issue
minor

Started: Apr 22, 1:12 PM

investigating
We are aware of an issue affecting the delivery of some ProPay Reports. Our teams are working to correct the issue and will provide updates as they are available.
Apr 22, 1:12 PM
ProPay Integration TEST Environment

Started: Apr 15, 9:26 PM

identified
The issue has been identified and a fix is being implemented.
Apr 16, 2:04 PM
investigating
We are aware of an issue affecting the test environment. Our teams are working to correct the issue and will provide updates as they are available.
Apr 15, 9:26 PM
March 2026
GP API Boarding Interruptions

Started: Mar 30, 4:13 PM

monitoring
Our teams have located the cause of the issue and will be implementing a fix overnight to address it.
Mar 30, 9:50 PM
identified
We are aware of an issue affecting partners using GP API. We have observed an increase in <status> 215 errors (partially boarded) for signups on the GP API onboarding flow, leading to onboarding interruptions for some users. Our team is actively investigating and will provide updates as they are available.
Mar 30, 4:13 PM