Current answer
ProPay experienced a major incident: ProPay Feature Issue - Sandbox Environment. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
Integration TEST Environment
Direct Credit Card and ACH Processing
Websites, Mobile, and Card Readers
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Oct 28, 2026 at 5:48 PM UTC
Investigating
Our teams are aware of an issue with a ProPay feature.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.
Oct 28, 2026 at 5:35 PM UTC
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