Ping Identity Outage History
Uptime record, past incidents, and downtime history for Ping Identity.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 66.7% | 12 | 4 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
PingOne Service Interruption
Started: May 6, 5:02 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 5:19 AM
identified
We identified the issue and its impacting customers in the US region and are working toward a resolution.
May 6, 5:05 AM
investigating
Monitoring systems have detected an issue with Ping Identity's PingOne Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service upd...
May 6, 5:02 AM
April 2026
PingOne Protect Admin dashboards Interruption
Started: Apr 29, 9:28 AM
monitoring
We are continuing to monitor for any further issues.
Apr 29, 9:53 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 9:52 AM
investigating
Monitoring systems have detected an issue with Ping Identity's Protect Admin console dashbaords. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real...
Apr 29, 9:28 AM
PingOne DaVinci Service Interruption in US
Started: Apr 27, 6:12 PM
monitoring
We are continuing to monitor for any further issues.
Apr 27, 6:13 PM
monitoring
Monitoring systems have detected service degradation with Ping Identity's DaVinci Service from 5:52 pm and 6:02pm UTC. The team took active measures to address the issue and now the service is restored. We will continue to monitor the situation and update the status accordingly.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https:...
Apr 27, 6:12 PM
PingOne MFA service disruption
Started: Apr 22, 3:16 PM
monitoring
A fix has been implemented and we are monitoring post resolution
Apr 22, 4:01 PM
identified
We have identified the cause of the impact, and have begun working towards a mitigation
Apr 22, 4:01 PM
investigating
We are currently investigating this issue.
Apr 22, 3:16 PM
Intermittent issue with Opting-in to early access features in PingOne Admin Console
Started: Apr 15, 8:42 AM
identified
The issue has been identified, and a fix is currently under analysis.
Apr 15, 8:44 AM
investigating
Administrators may experience intermittent issues and delays when opting in to early access features.
Apr 15, 8:42 AM
PingOne Verify Service Interruption
Started: Apr 14, 9:29 AM
identified
Update: Workaround for PingID App Verification
Issue Identity: We have identified that the current verification failure is specifically impacting Verify Transactions when document images are collected directly via the PingID app.
Workaround:
To bypass this issue, users should use a web browser to collect and submit document images instead of the mobile app.
Action Required:
If your current user flow instructs individuals to use the PingID app for document capture, please advise them to swit...
Apr 14, 12:31 PM
identified
Resolved: Web authentication flows are now fully operational.
In Progress: Our engineering team is currently investigating and working to resolve verification issues within the PingID mobile app.
Apr 14, 10:55 AM
identified
The issue has been identified and a fix is being implemented.
Apr 14, 9:52 AM
investigating
Monitoring systems have detected an issue with Ping Identity's Verify Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service upda...
Apr 14, 9:29 AM
High simulated traffic error rates related to PingOne Directory service in us-west2
Started: Apr 7, 7:19 AM
investigating
High simulated traffic error rates related to PingOne Directory service in us-west2. We are investigating the issue.
Apr 7, 7:19 AM
March 2026
Some Admin Console Dashboards in AU are delayed in updating
Started: Mar 31, 7:30 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 10:31 PM
identified
The issue has been identified and a fix is being implemented.
Mar 31, 10:31 PM
investigating
We are continuing to investigate this issue.
Mar 31, 9:54 PM
investigating
We are continuing to investigate this issue.
Mar 31, 9:17 PM
investigating
We are continuing to investigate this issue.
Mar 31, 8:45 PM
investigating
We are currently investigating this issue.
Mar 31, 7:30 PM
Elevated latency and error rate for PingOne Audit UI and Activities Endpoint
Started: Mar 30, 10:09 PM
investigating
In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.
Mar 30, 10:09 PM