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PingOne Directory - Global - Admin UI - Degradation

Minor Impact Resolved Duration: 38m October 1, 2026
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Current answer

Ping Identity experienced a minor incident: PingOne Directory - Global - Admin UI - Degradation. ServiceAlert observed recovery on Oct 1, 2026.

Official Ping Identity status page Current Ping Identity status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Ping Identity for future changes.

Incident Lifecycle

Investigating Investigating Identified
Affected Components
PingOne Admin Console PingOne Admin Console PingOne Admin Console PingOne Admin Console PingOne Admin Console

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Oct 1, 2026 at 6:23 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 1, 2026 at 6:23 PM UTC
Investigating
Ping Identity is aware of an issue impacting the PingOne Directory user interface. We are currently investigating.

We will provide the next update in approximately 30 minutes, or sooner as information becomes available.


For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 1, 2026 at 5:51 PM UTC
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