Current answer
Ping Identity experienced a major incident: PingOne services impacted. ServiceAlert observed recovery on Oct 6, 2026.
Official Ping Identity status page Current Ping Identity status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Administration API
Directory API
Directory API
Directory API
PingID Authenticator
PingID Authenticator
User Login
User Login
Australia Customer Admin Portal
User Login
Email OTP
User Login
User Login
AD Connect & Routing Service
Directory Login
Directory Login
Directory Login
PingID Authenticator
PingID SDK Server
PingID SDK Server
Notification Services
User Login API
User Login API
User Login API
Singapore Customer Admin Portal
User Login: API
User Login API
Administration Portal
Office365 Service
Office365 Service
Office365 Service
PingID App
PingID Server
Admin Login
Frankfurt Customer Admin Portal
Application Portal
Application Portal
Application Portal
Admin login
PingOne Dock
PingOne Dock
PingOne Dock
PingID Server
Admin Login
Logging and Subscription Service
Admin Login
Ireland Customer Admin Portal
Admin Login
PingOne Admin Console
PingOne Admin Console
OAuth Configuration Service
SCIM Provisioning
SCIM Provisioning
SCIM Provisioning
PingID Server
United States West Customer Admin Portal
DaVinci - Administration
DaVinci - Administration
PingOne Admin Console
PingOne Admin Console
PingOne Admin Console
Single Sign-on
DaVinci - Runtime
United States East Customer Admin Portal
DaVinci - Administration
DaVinci - Administration
DaVinci - Administration
Davinci - Runtime
PingOne MFA: API
DaVinci - Runtime
DaVinci - Runtime
DaVinci - Runtime
PingOne MFA: API
PingID SDK Server
PingOne MFA: API
PingOne MFA API
PingOne MFA
PingOne MFA: API
PingOne MFA
PingOne MFA
PingOne MFA
PingOne Protect
PingOne MFA
PingOne Protect
PingOne Protect
PingOne Protect
PingOne Verify
PingOne Protect
PingOne Verify
PingOne Verify
PingOne Verify
PingOne Credentials
PingOne Credentials
PingOne Credentials
PingOne Authorize - Administration
PingOne Verify
PingOne Credentials
PingOne Credentials
PingOne Authorize - Administration
PingOne Authorize - Administration
PingOne Authorize - Administration
PingOne Authorize - Administration
PingOne Authorize - Runtime
PingOne Authorize - Runtime
PingOne API Intelligence: Administration
PingOne Authorize - Runtime
PingOne Authorize - Runtime
PingOne Authorize - Runtime
PingOne API Intelligence: Administration
Webhook Event Subscriptions
Subscriptions (Webhooks)
PingOne API Intelligence: API
Webhook Event Subscriptions
PingOne API Intelligence: API
Webhook Event Subscriptions
PingOne LDAP Gateway
PingOne LDAP Gateway
PingOne LDAP Gateway
Webhook Event Subscriptions
PingOne LDAP Gateway
Admin Console Dashboards
Admin Console Dashboards
Admin Console Dashboards
PingOne LDAP Gateway
Application Portal
Application Portal
PingOne Recognize
PingOne Recognize
PingOne Recognize
Admin Console Dashboards
Admin Console Dashboards
PingOne Recognize
PingOne Recognize
Incident Timeline
Monitoring
Remediation work has completed and we are monitoring closely to confirm full recovery across all impacted services and geographies.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 8:13 PM UTC
Monitoring
A fix has been implemented and we are monitoring closely to confirm full recovery across all impacted services and geographies.
** Users may observe some residual impact with PingOne Protect in the CA geography as systems continue to recover. **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
** Users may observe some residual impact with PingOne Protect in the CA geography as systems continue to recover. **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 7:58 PM UTC
Monitoring
A fix has been implemented, services continue to move into a healthy state and we are monitoring closely to ensure full recovery.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 7:32 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are finalizing work on restoration of services.
** We continue to see recovery on all services, all geographies **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are finalizing work on restoration of services.
** We continue to see recovery on all services, all geographies **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 7:13 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
** We are seeing partial recovery in the EU, CA, and SG geographies and they are under monitoring **
** We are seeing a recurrence of partial service disruption in the US geography - cause identified, remediation underway **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
** We are seeing partial recovery in the EU, CA, and SG geographies and they are under monitoring **
** We are seeing a recurrence of partial service disruption in the US geography - cause identified, remediation underway **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 6:54 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
** We are seeing partial recovery in the EU, CA, and SG geographies and they are under monitoring **
** We are seeing a recurrence of partial service disruption in the US geography - cause identified, remediation underway **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
** We are seeing partial recovery in the EU, CA, and SG geographies and they are under monitoring **
** We are seeing a recurrence of partial service disruption in the US geography - cause identified, remediation underway **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 6:36 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
** The PingOne for Enterprise service for all geographies has recovered and is under monitoring **
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 6:16 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 5:58 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
**The US geography has recovered and is under monitoring **
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 5:57 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
We are increasing our communication cadence and will provide the next update in approximately 15 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 5:45 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS.
Our teams are continuing to work on restoration of services.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Our teams are continuing to work on restoration of services.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 5:30 PM UTC
Identified
Ping Identity has identified the cause of an issue impacting PingOne and PingID in all geographies except AUS. Our teams are implementing a fix.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 4:50 PM UTC
Investigating
Ping Identity is aware of an issue impacting PingOne in all geographies. We are currently investigating.
We will provide the next update in approximately 30 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
We will provide the next update in approximately 30 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Oct 6, 2026 at 4:29 PM UTC
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