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PingOne US Degradation

Minor Impact Resolved Duration: 59m November 12, 2026
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Current answer

Ping Identity experienced a minor incident: PingOne US Degradation. ServiceAlert observed recovery on Nov 12, 2026.

Official Ping Identity status page Current Ping Identity status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
User Login User Login API PingOne MFA: API PingOne MFA PingOne Protect

Incident Timeline

Monitoring
PingOne has taken steps to mitigate the minor impact.

We will provide the next update in approximately 30 minutes, or sooner as information becomes available.


For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Nov 12, 2026 at 4:35 PM UTC
Investigating
Ping Identity is aware of an issue impacting PingOne services in US with elevated latency and slightly elevated error rate. We are already seeing signals of improvement but are continuing to investigate.

We will provide the next update in approximately 30 minutes, or sooner as information becomes available.


For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Nov 12, 2026 at 4:25 PM UTC
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