Mux Outage History
Uptime record, past incidents, and downtime history for Mux.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 84% | 25 | 4 |
| April 2026 | 80% | 30 | 6 |
| March 2026 | 90.3% | 31 | 3 |
| February 2026 | 60% | 5 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Webhook Delivery Stalled
Started: May 14, 8:31 PM
monitoring
We have identified the issue and have deployed a fix. We are continuing to monitor.
May 14, 8:33 PM
investigating
We are seeing high webhook delivery latency. We are actively investigating
May 14, 8:31 PM
Elevated errors in Mux Data Historical metrics
Started: May 7, 10:32 PM
monitoring
Our team has implemented a fix and we are monitoring the results.
We’ll post an update as soon as the issue is fully resolved.
May 7, 11:18 PM
identified
Our team has identified the cause of elevated Data Historical metrics errors and is actively working on a fix.
We’ll continue to share updates as we have them.
May 7, 10:39 PM
investigating
We are currently investigating errors in Mux Data historical metrics beginning at approximately 22:08 UTC. We apologize for the inconvenience and will share an update once we have more information.
May 7, 10:32 PM
Elevated rebuffering and playback failures
Started: May 6, 4:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 5:42 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 4:41 PM
investigating
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
May 6, 4:36 PM
Elevated rebuffering and startup times for some on-demand assets and live streams
Started: May 5, 6:52 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 7:50 PM
identified
The issue has been identified and a fix is being implemented.
May 5, 7:18 PM
investigating
We are currently investigating the issue
May 5, 6:52 PM
April 2026
Mux Data Delayed Views for EU customers
Started: Apr 30, 12:22 AM
monitoring
Our pipeline latency is resolved and we are caught up as of 1:50 UTC
Apr 30, 2:26 AM
identified
The issue has been identified and a fix is being implemented.
Apr 30, 1:03 AM
investigating
Mux Data Views for EU customers are delayed beginning 22:53 UTC. We are investigating
Apr 30, 12:22 AM
Mux Data Pipeline Latency for EU Customers
Started: Apr 28, 4:05 PM
monitoring
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
Apr 28, 4:22 PM
investigating
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
Apr 28, 4:05 PM
Issues downloading MP4 assets
Started: Apr 27, 8:08 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 8:09 PM
investigating
Small percentage of static rendition downloads. We are currently investigating this issue.
Apr 27, 8:08 PM
Increased re-buffering and errors for some assets and live streams
Started: Apr 22, 6:10 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 6:52 PM
investigating
We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.
Apr 22, 6:10 PM
Ingest delays for some assets
Started: Apr 21, 5:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 6:20 PM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 6:14 PM
investigating
We are investigating an issue causing delays in processing for some assets.
Additionally, the generation of static renditions, masters, and captions may be delayed.
Apr 21, 5:52 PM
investigating
We are investigating an issue causing delays in processing for some assets.
Apr 21, 5:36 PM
Mux Dashboard unavailable
Started: Apr 9, 2:20 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 2:27 PM
investigating
We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.
Apr 9, 2:20 PM