Mux Outage History
Uptime record, past incidents, and downtime history for Mux.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 55.6% | 9 | 4 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 87.1% | 31 | 4 |
| April 2026 | 76.2% | 21 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Live Stream Disruptions
Started: Jul 8, 5:29 PM
monitoring
We are continuing to monitor for any further issues.
Jul 8, 7:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 8, 7:57 PM
identified
The issue has been identified and a fix is being implemented.
Jul 8, 5:43 PM
investigating
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
Jul 8, 5:29 PM
Mux Data beacon collection issues
Started: Jul 1, 10:35 PM
monitoring
A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.
Jul 1, 10:50 PM
investigating
We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
Jul 1, 10:35 PM
June 2026
Live Stream Disconnects
Started: Jun 26, 4:50 PM
monitoring
Between 16:15 and 16:20 UTC a small number of live streams were disconnected. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently operational and we are monitoring the live ingest systems.
Jun 26, 4:50 PM
Live stream disconnections
Started: Jun 25, 1:56 PM
investigating
We are investigating an incident which caused the disconnection of multiple live streams at 13:11 UTC.
Jun 25, 1:56 PM
Increased error in Video Live and VOD
Started: Jun 18, 10:16 AM
monitoring
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
Jun 18, 11:31 AM
identified
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
Jun 18, 10:57 AM
investigating
We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
Jun 18, 10:16 AM
Elevated errors in Mux Data dashboard and API
Started: Jun 10, 2:04 PM
monitoring
A fix has been implemented and we are monitoring.
Jun 10, 4:11 PM
identified
We have identified the issue and are implementing a fix.
Jun 10, 3:10 PM
investigating
We are investigating an issue causing an increase in errors in the Mux Data dashboard and API.
Jun 10, 2:04 PM
May 2026
Webhook Delivery Stalled
Started: May 14, 8:31 PM
monitoring
We have identified the issue and have deployed a fix. We are continuing to monitor.
May 14, 8:33 PM
investigating
We are seeing high webhook delivery latency. We are actively investigating
May 14, 8:31 PM
Elevated errors in Mux Data Historical metrics
Started: May 7, 10:32 PM
monitoring
Our team has implemented a fix and we are monitoring the results.
We’ll post an update as soon as the issue is fully resolved.
May 7, 11:18 PM
identified
Our team has identified the cause of elevated Data Historical metrics errors and is actively working on a fix.
We’ll continue to share updates as we have them.
May 7, 10:39 PM
investigating
We are currently investigating errors in Mux Data historical metrics beginning at approximately 22:08 UTC. We apologize for the inconvenience and will share an update once we have more information.
May 7, 10:32 PM
Elevated rebuffering and playback failures
Started: May 6, 4:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 5:42 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 4:41 PM
investigating
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
May 6, 4:36 PM
Elevated rebuffering and startup times for some on-demand assets and live streams
Started: May 5, 6:52 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 7:50 PM
identified
The issue has been identified and a fix is being implemented.
May 5, 7:18 PM
investigating
We are currently investigating the issue
May 5, 6:52 PM
April 2026
Mux Data Delayed Views for EU customers
Started: Apr 30, 12:22 AM
monitoring
Our pipeline latency is resolved and we are caught up as of 1:50 UTC
Apr 30, 2:26 AM
identified
The issue has been identified and a fix is being implemented.
Apr 30, 1:03 AM
investigating
Mux Data Views for EU customers are delayed beginning 22:53 UTC. We are investigating
Apr 30, 12:22 AM
Mux Data Pipeline Latency for EU Customers
Started: Apr 28, 4:05 PM
monitoring
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
Apr 28, 4:22 PM
investigating
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
Apr 28, 4:05 PM
Issues downloading MP4 assets
Started: Apr 27, 8:08 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 8:09 PM
investigating
Small percentage of static rendition downloads. We are currently investigating this issue.
Apr 27, 8:08 PM
Increased re-buffering and errors for some assets and live streams
Started: Apr 22, 6:10 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 6:52 PM
investigating
We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.
Apr 22, 6:10 PM
Ingest delays for some assets
Started: Apr 21, 5:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 6:20 PM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 6:14 PM
investigating
We are investigating an issue causing delays in processing for some assets.
Additionally, the generation of static renditions, masters, and captions may be delayed.
Apr 21, 5:52 PM
investigating
We are investigating an issue causing delays in processing for some assets.
Apr 21, 5:36 PM
Mux Dashboard unavailable
Started: Apr 9, 2:20 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 2:27 PM
investigating
We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.
Apr 9, 2:20 PM