Current answer
Mux experienced a minor incident: Elevated API Latency. ServiceAlert observed recovery on Oct 10, 2026.
Looking for an update now? Check the current status, or follow Mux for future changes.
Incident Lifecycle
Affected Components
Mux Video - VOD
Incident Timeline
Monitoring
The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.
Oct 9, 2026 at 11:21 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 9, 2026 at 11:04 PM UTC
Investigating
From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.
Oct 9, 2026 at 11:04 PM UTC
Was your business affected by this Mux outage?
Follow Mux and route available status alerts to email or a team channel.