MoEngage Outage History
Uptime record, past incidents, and downtime history for MoEngage.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 100% | 12 | 0 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 75% | 4 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
[Dashboard-02] Delay in Campaign Sending
Started: Apr 24, 4:35 AM
monitoring
There was a degradation in our querying service (Segmentation). The issue started at 3:00 UTC and is resolved now. We are now rerunning the failed campaigns. All delayed campaigns should be sent out in the next 45-60 minutes.
Apr 24, 4:35 AM
Dashboard 01 - Degraded Performance in Data Ingestion
Started: Apr 20, 10:34 AM
monitoring
We experienced a lag in our data ingestion pipeline between 8:00 AM UTC and 9:00 AM UTC due to an underlying system issue. A hotfix was deployed at approximately 8:45 AM UTC to address the problem.
The system is now operating normally and we are actively monitoring it. During the incident window, some processing lag accumulated, which is currently being cleared. We expect the backlog to be fully processed within the next two hours.
We apologize for the inconvenience caused and appreciate yo...
Apr 20, 10:34 AM
March 2026
Dashboard 03 – Degraded Performance in Trigger-Based Flows
Started: Mar 31, 11:11 AM
monitoring
We are currently experiencing degraded performance in our Trigger-Based Flows system. This is causing delays of up to 45 minutes in user entry and movement within Trigger-Based Flows.
Please note that Event-Triggered Campaigns remain unaffected.
Our team has fixed the issue and is actively monitoring the system. We apologize for the inconvenience and appreciate your patience as we work to resolve this.
Mar 31, 11:11 AM