Current answer
MoEngage experienced a minor incident: Dashboard-04 – Campaign Engagement Statistics Delayed. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
Campaign Stats
Incident Timeline
Monitoring
We experienced degraded performance while processing Campaign Engagement statistics, including impressions, opens, clicks, and likes. The issue has been resolved, and we are actively monitoring the system. However, delays of more than 30 minutes may continue for some time as processing returns to normal.
Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.
Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.
Oct 28, 2026 at 8:06 AM UTC
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