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Listrak Outage History

Uptime record, past incidents, and downtime history for Listrak.

Checking current status...
91.3% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 83.3% 12 2
April 2026 93.3% 30 2
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
NextGen Email Send Delays
minor

Started: May 8, 3:11 PM

monitoring
We have completed mitigation steps related to the ongoing AWS outage. Our teams are actively monitoring systems to ensure continued stability and recovery.
May 8, 4:52 PM
identified
We are currently experiencing degraded performance with our NextGen services causing email sends to take longer than expected. This is due to an ongoing AWS outage. Our teams are actively working to restore full performance as quickly as possible.
May 8, 3:11 PM
Contact Profile User Interface
minor

Started: May 6, 4:29 PM

monitoring
A fix has been implemented, and we are actively monitoring results to ensure full resolution. If you continue to experience issues loading profile details in the UI, please contact Listrak Support.
May 6, 9:16 PM
identified
The issue has been identified, and our team is actively working toward a resolution. We’ll continue to provide updates as progress is made.
May 6, 7:40 PM
investigating
We’re currently investigating an issue affecting the display of profile details for some clients on the NextGen Contact Profile page. This issue is limited to the user interface and does not impact message delivery or any customer sends.
May 6, 4:29 PM
April 2026
Clients are unable to access admin.listrak.com
major

Started: Apr 15, 7:36 PM

monitoring
Engineers have corrected the impacted services and will continue to monitor.
Apr 15, 8:15 PM
identified
Engineers are continuing to restore authentication services to a fully operational state.
Apr 15, 8:04 PM
identified
Engineers have identified an issue with a service that entered an unhealthy state. Corrective actions are being taken now. Clients might still see intermittent access issues while we continue to address the issue. This is not affecting any scheduled or transactional sends.
Apr 15, 7:49 PM
investigating
We are currently investigating reports that clients are unable to log into admin.listrak.com.
Apr 15, 7:36 PM
Limited Platform Access for Certain Accounts
major

Started: Apr 9, 2:04 PM

monitoring
Systems have recovered and teams are continuing to monitor.
Apr 9, 2:10 PM
identified
A small selection of our database systems entered a degraded state and required manual intervention to correct.
Apr 9, 2:10 PM
investigating
We are currently investigating login issues for a subset of clients. Clients impacted would not be able to log into the platform at this time. We will provide updates as we learn more.
Apr 9, 2:04 PM
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