Current answer
Listrak experienced a minor incident: Performance degradation with Journey Hub. The provider currently marks this incident Monitoring.
Incident Lifecycle
Affected Components
Abandonment
Incident Timeline
Monitoring
We have identified and addressed the issue related to abandonment processing within Journey Hub. Backlogged data is being processed as services recover. We will provide a final update once fully resolved.
Aug 25, 2026 at 6:52 PM UTC
Investigating
We have identified the issue affecting this experience and are working to restore normal performance. We will provide an update within 1 hour.
Aug 25, 2026 at 6:07 PM UTC
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