Atlassian (Jira) Outage History
Uptime record, past incidents, and downtime history for Atlassian (Jira).
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 90% | 10 | 1 |
| March 2026 | 90.3% | 31 | 3 |
| February 2026 | 100% | 9 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 50 Days)
Feb 20
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Multiple products impacted by search failures
Started: Apr 8, 5:41 AM
monitoring
The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be indexed. We'll continue to monitor closely to confirm stability.
Apr 8, 9:03 AM
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
Apr 8, 9:03 AM
identified
We have restored core search functionality and services are operating again, but some customers may still experience delays when searching for data changed within the last hour while new data continues to be indexed. We are actively working to complete reindexing and will update this page as performance fully recovers.
Apr 8, 8:33 AM
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
Apr 8, 8:33 AM
identified
Confluence and Jira search reliability is improving, and we expect full recovery shortly; we will continue to closely monitor the services to ensure they remain stable.
Apr 8, 7:40 AM
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
Apr 8, 7:40 AM
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
Apr 8, 6:25 AM
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Apr 8, 6:25 AM
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Apr 8, 6:24 AM
investigating
The impact of this incident is now understood to also be impacting search in Jira and Confluence, as well as additional downstream impacts to Rovo Chat, User Management, Administration and Guard.
Our team is continuing to investigate with urgency and we will provide further update within 1 hour.
Apr 8, 6:01 AM
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Apr 8, 6:01 AM
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Apr 8, 5:41 AM
March 2026
Automations aren't triggering on work item creation, field updates, or comment additions
Started: Mar 18, 11:29 AM
monitoring
Processing of the historical events is still occurring with our team monitoring progress closely. We will be providing a further update either when these tasks are fully completed or within 4 hours, whichever is earlier.
Mar 18, 11:44 PM
monitoring
We have successfully completed the replay for most regions, with remainder expected to finish in next 3 hours.
Mar 18, 9:44 PM
monitoring
We are replaying historical events for affected customers to rerun Automation rules that failed to execute between March 18, 10:00 AM UTC and 1:45 PM UTC. We are closely monitoring the results of this replay and will post an update in a few hours when this work is complete.
Mar 18, 2:53 PM
monitoring
We have identified the cause of the issue and deployed changes that have restored automation processing for Jira and Jira Service Management. Automations are now triggering as expected. We will continue to monitor closely to confirm stability.
Mar 18, 2:03 PM
investigating
We continue to investigate the issue, and the next communication will be issued in 60 minutes, or sooner if a significant milestone is achieved.
Mar 18, 2:01 PM
investigating
We continue to investigate the issue, and the next communication will be issued in 60 minutes, or sooner if a significant milestone is achieved.
Mar 18, 1:07 PM
investigating
Customers using Jira and Jira Service Management are currently experiencing an issue where automations do not trigger for actions such as work item creation, field updates, and comment additions, although manual triggers remain functional. We'll share updates here as more information is available.
Mar 18, 12:24 PM
investigating
Some customers may experience automations not triggering for specific actions such as work item creation, updates, and comment additions. However, manually triggered automations are operating as expected.
Mar 18, 11:32 AM
investigating
We are investigating reports of intermittent errors for SOME Jira Cloud customers for Automations triggering. We will provide more details once we identify the root cause.
Mar 18, 11:29 AM