New Multi-region uptime checks and custom-domain status pages

Disrupted JIRA availability in US East

Critical Impact Resolved Duration: 1h 12m September 3, 2026
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Current answer

Atlassian (Jira) experienced a critical incident: Disrupted JIRA availability in US East. ServiceAlert observed recovery on Sep 3, 2026.

Official Atlassian (Jira) status page Current Atlassian (Jira) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Viewing content Create and edit Authentication and User Management Search Notifications Administration Marketplace Mobile Purchasing & Licensing Signup Automation for Jira

Incident Timeline

Monitoring
Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investigate the root cause of the issue, and will share additional updates here as more information is available.
Sep 3, 2026 at 4:35 PM UTC
Investigating
We are actively investigating reports of a service disruption affecting JIRA customers in US East. We will share updates here as more information is available.
Sep 3, 2026 at 3:57 PM UTC
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