Multiple Products - Microsoft 365 Connection Issues
We are now seeing affected services recovering as Microsoft continues to address the issue. For further details and the latest updates please visit the Microsoft Status Page
Is IT Glue down?
Check IT Glue’s official component status and incidents across application, file and related services in Kaseya’s status feed.
Operational
Kaseya Inc lists IT Glue as operational. Other current Kaseya Inc notices have unspecified component scope; their effect on this product is not confirmed.
Current IT Glue incidents
No active incident explicitly naming this component appears in the latest verified source.
Other Kaseya Inc notices with unspecified scope
Kaseya Inc has not supplied enough component detail to establish whether these affect IT Glue.
Security Advisory: N-able Integration Paused
We are continuing to monitor for any further issues.
PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation
Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers. CVE-2026-109…
Google Brotli Vulnerability (CVE-2026-111497)
Kaseya is aware of a critical vulnerability in Google Brotli: CVE-2026-111497 CVE-2026-111497 is a buffer overflow vulnerability in the Brotli decoder (c/dec/decode.c) in Google Brotli versions 1.0.3 through 1.2.0 on all platforms and allows a remote unauthenticated attacker to corrupt adjacent decoder state memory, disclose sensitive memory contents, cause a denial of service, or potentially e…
ConnectWise Cloud Backup Issue Investigation
A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All a…
Planned and ongoing maintenance
Show provider maintenance notices
No maintenance explicitly names this component.
Maintenance with unspecified component scope
Scheduled Infrastructure Maintenance – US-East Region
Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/20/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during the maintenance window. We are providing advance notice out of caution and transparency. Should…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/04/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/11/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/18/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Recent resolved IT Glue incidents
Up to five provider-backed records that explicitly name this component. This is not a complete downtime history or an uptime measurement.
IT Glue - North America - Intermittent 403 Errors when accessing IT Glue
A fix has been implemented and we are monitoring the results.
What this status covers
IT Glue publishes application and file services by region, plus My Glue, Network Glue and support components. This page includes those components; a problem in one region does not establish that every IT Glue account is affected.
If you are having a problem
- Identify your account’s region and whether the problem affects login, documentation or file access.
- Compare that region and feature with the affected components in the official notice.
- Preserve the error and request time; check your organization’s network and identity provider if the notice does not match.
A quiet status page does not rule out a new or account-specific issue. Save the error and its time before contacting your administrator or Kaseya Inc Support.