Check IT Glue’s official component status and incidents across application, file and related services in Kaseya’s status feed.
Operational
Kaseya Inc lists IT Glue as operational. Other current Kaseya Inc notices have unspecified component scope; their effect on this product is not confirmed.
Official Kaseya Inc component evidence · Source checked · Refresh status
A component indicator does not confirm every account, region or request is unaffected. Community reports are available on the overall Kaseya Inc page.
Current IT Glue incidents
No active incident explicitly naming this component appears in the latest verified source.
Other Kaseya Inc notices with unspecified scope
Kaseya Inc has not supplied enough component detail to establish whether these affect IT Glue.
Post-migration validation and optimization activities following Microsoft Graph API enablement remain in progress.
Backup cadence remains unchanged, with all Microsoft 365 services in V2 environments continuing to back up three times per day. In V3 environments, Exchange backups continue at three times per day, while SharePoint, OneDrive, and Teams remain at one backup per day as optimization ef…
We are aware of a problem where Server4715 is undergoing unscheduled maintenance.
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-…
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Wednesday, September 30th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA on 09/30/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or r…
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Thursday, October 1st, maintenance is scheduled on the below mentioned servers, between 03:00 AM and 07:00 AM ET.
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
- Cloud Operations Team
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Thursday, October 1st, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Friday, October 2nd, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
On Saturday, October 3rd, maintenance is scheduled on the below mentioned servers, between 02:00 AM and 05:00 AM ET.
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
- Cloud Operations Team
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA Region on 10/07/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questio…
The maintenance window associated with the migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended to allow additional time for post-migration validation and optimization activities.
Microsoft Graph API enablement has now been completed across all V2 and V3 environments globally. Engineering teams continue to monitor platform performance, address isolated issues, and…
Recent resolved IT Glue incidents
Up to five provider-backed records that explicitly name this component. This is not a complete downtime history or an uptime measurement.
No qualifying component-specific resolved records are available here yet.
IT Glue publishes application and file services by region, plus My Glue, Network Glue and support components. This page includes those components; a problem in one region does not establish that every IT Glue account is affected.
If you are having a problem
Identify your account’s region and whether the problem affects login, documentation or file access.
Compare that region and feature with the affected components in the official notice.
Preserve the error and request time; check your organization’s network and identity provider if the notice does not match.
A quiet status page does not rule out a new or account-specific issue. Save the error and its time before contacting your administrator or Kaseya Inc Support.