Multiple Products - Microsoft 365 Connection Issues
We are now seeing affected services recovering as Microsoft continues to address the issue. For further details and the latest updates please visit the Microsoft Status Page
Is Autotask PSA down?
Check official Autotask PSA status and regional incidents from Kaseya’s provider feed, separately from other Kaseya products.
Component status unverified
Current Autotask PSA component status cannot be verified. Check Kaseya Inc's official status page for its latest update. Other current Kaseya Inc notices have unspecified component scope; their effect on this product is not confirmed.
Current Autotask PSA incidents
No active incident explicitly naming this component appears in the latest verified source.
Other Kaseya Inc notices with unspecified scope
Kaseya Inc has not supplied enough component detail to establish whether these affect Autotask PSA.
Security Advisory: N-able Integration Paused
We are continuing to monitor for any further issues.
PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation
Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers. CVE-2026-109…
Google Brotli Vulnerability (CVE-2026-111497)
Kaseya is aware of a critical vulnerability in Google Brotli: CVE-2026-111497 CVE-2026-111497 is a buffer overflow vulnerability in the Brotli decoder (c/dec/decode.c) in Google Brotli versions 1.0.3 through 1.2.0 on all platforms and allows a remote unauthenticated attacker to corrupt adjacent decoder state memory, disclose sensitive memory contents, cause a denial of service, or potentially e…
ConnectWise Cloud Backup Issue Investigation
A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All a…
Planned and ongoing maintenance
Show provider maintenance notices
Autotask PSA - UKLR, UK01, UK02, UK03, EU1 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 7th, starting at 16:00 ET for an estimated 1 hour. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Support…
Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 8th, starting at 02:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - AU01, AU03, AU04 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 8th, starting at 11:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - DE1, EU1 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 8th, starting at 16:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Sup…
Autotask PSA - AE01, AE02, AE03, AT01, AW01, AW02, AW04, LR01 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 02:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Sup…
Autotask PSA - AU01, AU02 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 11:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Sup…
Autotask PSA - EU1, DE1 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 16:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Sup…
Autotask PSA - AE01, AE02, AE03, AW01, AW02, ES01 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 02:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - AU01 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 11:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - DE1, EU1 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 16:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - AE01, AE02, AW01, AW02, AW03, LR01 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 11th, starting at 02:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask PSA - AU01 - Maintenance Notice
We will be performing a routine maintenance to Autotask PSA on December 11th, starting at 11:00 ET for an estimated 30 minutes. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA (Up to 20 minutes). Should you experience any issues during this maintenance window, please contact our support team for assistance through the Kaseya Su…
Autotask - All Zones - Server Maintenance Notice
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance with unspecified component scope
Scheduled Infrastructure Maintenance – US-East Region
Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/20/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during the maintenance window. We are providing advance notice out of caution and transparency. Should…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/04/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/11/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Scheduled Infrastructure Maintenance – US-East Region
To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/18/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams will actively monitor the environment and work to keep any disruption as short as possible. Sho…
Recent resolved Autotask PSA incidents
Up to five provider-backed records that explicitly name this component. This is not a complete downtime history or an uptime measurement.
Autotask - Multiple Zones - Integrations attempting to utilize the API are unable to connect to Autotask
We are aware of a problem where Integrations attempting to utilize the API are unable to connect to Autotask. The error received is an "Internal Server Error" with the message "The server encountered an internal error or misconfiguration and was unable to complete your request" The Kaseya Engineering Team have identified the issue and are working on a fix. If you need any assistance, please con…
Autotask PSA - Multiple Zones - Outgoing Email Delays
A fix has been implemented and we are monitoring the results.
Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors
Monitoring post release detected an issue with the Autotask and Datto RMM integration. This issue caused tickets to fail to create from Datto RMM, prevented access to the Autotask integration settings in Datto RMM, and prevented new monitor creation in Datto RMM when the option to "Create a Ticket" was set. A new fix has been deployed to correct these issues and we will continue to monitor the…
What this status covers
Autotask PSA publishes multiple regional application components and a report data warehouse component. This page uses the most affected component within that product group, while incident details preserve the provider’s reported scope.
If you are having a problem
- Record the Autotask zone or regional service used by your account.
- Distinguish login and application access from reporting or integration failures.
- Check the official incident’s affected components and keep timestamps and response codes for support.
A quiet status page does not rule out a new or account-specific issue. Save the error and its time before contacting your administrator or Kaseya Inc Support.