Check official Autotask PSA status and regional incidents from Kaseya’s provider feed, separately from other Kaseya products.
Operational
Kaseya Inc lists Autotask PSA as operational. Other current Kaseya Inc notices have unspecified component scope; their effect on this product is not confirmed.
Official Kaseya Inc component evidence · Source checked · Refresh status
A component indicator does not confirm every account, region or request is unaffected. Community reports are available on the overall Kaseya Inc page.
Current Autotask PSA incidents
No active incident explicitly naming this component appears in the latest verified source.
Other Kaseya Inc notices with unspecified scope
Kaseya Inc has not supplied enough component detail to establish whether these affect Autotask PSA.
Post-migration validation and optimization activities following Microsoft Graph API enablement remain in progress.
Backup cadence remains unchanged, with all Microsoft 365 services in V2 environments continuing to back up three times per day. In V3 environments, Exchange backups continue at three times per day, while SharePoint, OneDrive, and Teams remain at one backup per day as optimization ef…
We are aware of a problem where Server4715 is undergoing unscheduled maintenance.
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-…
We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-dat…
Maintenance Type: PSA Major Release
Release Number: 2026.5
Purpose: We are excited to announce the PSA 2026.5 Major Release
Impact: Partners may be briefly logged out during this window.
Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.5ReleaseNotes.htm
Subscribe to receive up-to-date notifications on future maintenance period…
We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 11:00 am ET for an estimated 2 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to re…
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notif…
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date n…
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 16:00 ET for an estimated 2 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive …
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 17:00 ET for an estimated 2 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive …
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 21:00 ET for an estimated 2 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask PSA.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive …
We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notif…
We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date n…
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Wednesday, September 30th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA on 09/30/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or r…
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Thursday, October 1st, maintenance is scheduled on the below mentioned servers, between 03:00 AM and 07:00 AM ET.
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
- Cloud Operations Team
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Thursday, October 1st, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
In order to provide you with continued platform stability, we will be performing maintenance on this platform.
Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.
Should you have any questions or require assistance, please …
On Friday, October 2nd, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
On Saturday, October 3rd, maintenance is scheduled on the below mentioned servers, between 02:00 AM and 05:00 AM ET.
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
- Cloud Operations Team
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA Region on 10/07/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questio…
The maintenance window associated with the migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended to allow additional time for post-migration validation and optimization activities.
Microsoft Graph API enablement has now been completed across all V2 and V3 environments globally. Engineering teams continue to monitor platform performance, address isolated issues, and…
Recent resolved Autotask PSA incidents
Up to five provider-backed records that explicitly name this component. This is not a complete downtime history or an uptime measurement.
Monitoring post release detected an issue with the Autotask and Datto RMM integration.
This issue caused tickets to fail to create from Datto RMM, prevented access to the Autotask integration settings in Datto RMM, and prevented new monitor creation in Datto RMM when the option to "Create a Ticket" was set.
A new fix has been deployed to correct these issues and we will continue to monitor the…
Autotask PSA publishes multiple regional application components and a report data warehouse component. This page uses the most affected component within that product group, while incident details preserve the provider’s reported scope.
If you are having a problem
Record the Autotask zone or regional service used by your account.
Distinguish login and application access from reporting or integration failures.
Check the official incident’s affected components and keep timestamps and response codes for support.
A quiet status page does not rule out a new or account-specific issue. Save the error and its time before contacting your administrator or Kaseya Inc Support.