New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard

Hoxhunt Outage History

Uptime record, past incidents, and downtime history for Hoxhunt.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 74.1% 27 7
May 2026 83.9% 31 5
April 2026 93.3% 30 2
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Delay in Automation processing in the Sense product
minor

Started: Jun 24, 7:13 AM

identified
The issue has been identified and a fix is being implemented.
Jun 24, 9:42 AM
investigating
We are currently investigating a delay in Automation processing in the Sense product, caused by a congestion in background task processing. Please note that this issue only affects the Sense product and no other products are impacted. Our team is actively working to resolve the issue.
Jun 24, 7:13 AM
Delivery issues in mail sending
minor

Started: Jun 23, 12:48 PM

identified
Hoxhunt is currently facing email delivery issues which our technical teams are working to fix. Normal adaptive phishing training simulations are delayed as the delivery attempt will be re-tried if the delivery is not successful (in these instances our system automatically deletes the errored delivery attempts and user statistics are not affected.) Customers in Google environments are not affected by this. Threat forwarding emails are not affected by this as they are sent in the user's con...
Jun 23, 12:48 PM
Hoxhunt Add-in Unavailable on Outlook for Android 5.2623.0
major

Started: Jun 23, 6:59 AM

monitoring
Microsoft has released Outlook for Android version 5.2624.1, which contains the fix for the bug that caused all Office add-ins to stop loading. The update is currently rolling out and may not yet be available on all devices. Full availability is expected by end of day today, Friday 27 June 2026. Please note: After updating, add-ins may not appear immediately in Outlook. If the Hoxhunt add-in is not visible straight away, please wait a few minutes and restart Outlook before contacting support...
Jun 26, 5:43 AM
monitoring
Microsoft confirmed that a recent update to the Outlook app on Android (version 5.2623.0) contains a bug that prevents all add-ins and plug-ins from working. A fix has been developed and is included in Outlook for Android version 5.2624.0, which is currently rolling out and is expected to reach full availability by Friday, 27 June 2026. Source: https://github.com/OfficeDev/office-js/issues/6774 Recommended action: Update Outlook for Android to version 5.2624.0 once it becomes available on yo...
Jun 23, 6:59 AM
monitoring
We are aware of an issue affecting the Hoxhunt add-in on Outlook for Android version 5.2623.0. Users on this version will be unable to use the add-in, as it fails to load due to a Microsoft Office.js initialisation error. This appears to affect all Office add-ins on this version, not just Hoxhunt. Impact: Users running Outlook for Android version 5.2623.0 cannot report phishing simulations or emails via the Hoxhunt add-in. Root cause: This is caused by a regression in Microsoft's Outlook fo...
Jun 22, 5:32 AM
Link-based training packages (XSAT) not accessible
major

Started: Jun 9, 8:13 AM

identified
We have identified an issue that causes all link-based training packages (XSAT) to not be accessible even if the package is published correctly. When trying to access a link-based training package, the following message is shown: Training not available! The training is either not yet available or has already expired. Our developers are working on an immediate fix for this issue.
Jun 9, 8:13 AM
User pages on User Management not accessible
major

Started: Jun 8, 10:17 AM

investigating
We have identified an issue with user pages on User Management. While the user lists are still viewable, whenever you try to open an individual user's page, the following error is shown: Response not successful: Received status code 400 We are investigating the issue and we will provide updates as soon as we have them.
Jun 8, 10:17 AM
May 2026
Some users may experience issues with Instant Feedback
minor

Started: May 20, 10:09 AM

identified
Some users may be experiencing a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback. We have identified the root cause and our developers are working on a fix. We will provide an update once it has been deployed. We apologize for the inconvenience.
May 20, 10:09 AM
Hoxhunt External GraphQL API docs are not fully accessible

Started: May 8, 7:41 AM

investigating
Docs for Hoxhunt External GQL API are currently not accessible directly via https://app.hoxhunt.com/docs/graphql-external/ . We are currently investigating the root cause and are working on a fix. As a workaround, the API docs can still be accessed via GraphQL clients like Altair, Insomnia and Postman. Hoxhunt Support
May 8, 7:41 AM
Benchmarks page on Admin portal does not load for some organizations

Started: May 6, 1:02 PM

identified
We are continuing to work on a fix for this issue.
May 6, 1:45 PM
identified
We have identified the issue also affects the Active tab of the Benchmarks page for a smaller subset of organizations/cusotmers Error message that appears on Active and/or Inactive tabs: Error: Could not fetch benchmarks Our developers are looking into a fix for the issue. Benchmark email delivery and Reports on Insights (https://insights.hoxhunt.com/benchmark) are not affected.
May 6, 1:14 PM
identified
We have identified an issue with the Inactive tab of the Benchmarks page on the Admin portal (https://admin.hoxhunt.com//phishing-training/benchmarks). Our developers are looking into a fix. Actual benchmark email deliveries and reports are not affected. Reports can be viewed at https://insights.hoxhunt.com/benchmark
May 6, 1:02 PM
Temporary delay in Insights, Cloud Export, and Reports updates
minor

Started: May 4, 10:15 AM

monitoring
Cloud Export datasets and CxO Reports in Insights are again up to date. Rest of reports in Insights as well as Hoxhunt Reports (Early Access) are still being updated. Hoxhunt Support
May 4, 3:18 PM
monitoring
The missing data has been re-processed. We are expecting it to take about 4 hours for all reporting to be up to date. Hoxhunt Support
May 4, 1:06 PM
identified
We have expanded the affected scope of the issue to include all report types in Insights, Cloud Export datasets and Hoxhunt Reports (Early Access). Our Data Engineering team are still re-processing the data to have up-to-date data available to all Hoxhunt customers. Hoxhunt Support
May 4, 11:04 AM
identified
We are currently experiencing delays in data availability for CxO Report in Insights. When trying to filter the CxO Report based on previous day, the following error may appear: "A report has not been created for 03.05.206 for the time period" Our Data Engineering team is currently re-processing the data, and they expect fresh CxO Report data to be available in a few hours. Hoxhunt Support
May 4, 10:15 AM
Response portal not loading
critical

Started: May 4, 7:34 AM

identified
We have identified a possible cause and are looking for an immediate fix for the issue. We will provide more updates when available.
May 4, 7:41 AM
investigating
We are currently investigating an issue with our Response portal no loading. This includes the following components: - Threat Feed - Incident Orchestration - Feedback Rules We will provide updates on this issue as soon as we have them.
May 4, 7:34 AM
April 2026
Instant Feedback not working
minor

Started: Apr 10, 12:26 PM

identified
We are currently working to fix an issue related to Instant Feedback. When users report a suspicious email, Instant Feedback won't load. Instead, users see a "Page Not Found" error page. Hoxhunt Support
Apr 10, 12:26 PM
Issue with visibility of training content
minor

Started: Apr 8, 9:41 AM

identified
The issue has been identified and a fix is being implemented.
Apr 8, 10:34 AM
investigating
We are currently investigating an issue where some Security Awareness Training content may not be fully visible for organizations. This can affect the availability of modules within training libraries, including standard packages and micro-trainings. Our team is actively investigating the issue and will provide updates as more information becomes available.
Apr 8, 9:41 AM
View live status for Hoxhunt Browse all services