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Hoxhunt Outage History

Uptime record, past incidents, and downtime history for Hoxhunt.

Checking current status...
89.1% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 75% 12 3
April 2026 93.3% 30 2
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Hoxhunt External GraphQL API docs are not fully accessible

Started: May 8, 7:41 AM

investigating
Docs for Hoxhunt External GQL API are currently not accessible directly via https://app.hoxhunt.com/docs/graphql-external/ . We are currently investigating the root cause and are working on a fix. As a workaround, the API docs can still be accessed via GraphQL clients like Altair, Insomnia and Postman. Hoxhunt Support
May 8, 7:41 AM
Benchmarks page on Admin portal does not load for some organizations

Started: May 6, 1:02 PM

identified
We are continuing to work on a fix for this issue.
May 6, 1:45 PM
identified
We have identified the issue also affects the Active tab of the Benchmarks page for a smaller subset of organizations/cusotmers Error message that appears on Active and/or Inactive tabs: Error: Could not fetch benchmarks Our developers are looking into a fix for the issue. Benchmark email delivery and Reports on Insights (https://insights.hoxhunt.com/benchmark) are not affected.
May 6, 1:14 PM
identified
We have identified an issue with the Inactive tab of the Benchmarks page on the Admin portal (https://admin.hoxhunt.com//phishing-training/benchmarks). Our developers are looking into a fix. Actual benchmark email deliveries and reports are not affected. Reports can be viewed at https://insights.hoxhunt.com/benchmark
May 6, 1:02 PM
Temporary delay in Insights, Cloud Export, and Reports updates
minor

Started: May 4, 10:15 AM

monitoring
Cloud Export datasets and CxO Reports in Insights are again up to date. Rest of reports in Insights as well as Hoxhunt Reports (Early Access) are still being updated. Hoxhunt Support
May 4, 3:18 PM
monitoring
The missing data has been re-processed. We are expecting it to take about 4 hours for all reporting to be up to date. Hoxhunt Support
May 4, 1:06 PM
identified
We have expanded the affected scope of the issue to include all report types in Insights, Cloud Export datasets and Hoxhunt Reports (Early Access). Our Data Engineering team are still re-processing the data to have up-to-date data available to all Hoxhunt customers. Hoxhunt Support
May 4, 11:04 AM
identified
We are currently experiencing delays in data availability for CxO Report in Insights. When trying to filter the CxO Report based on previous day, the following error may appear: "A report has not been created for 03.05.206 for the time period" Our Data Engineering team is currently re-processing the data, and they expect fresh CxO Report data to be available in a few hours. Hoxhunt Support
May 4, 10:15 AM
Response portal not loading
critical

Started: May 4, 7:34 AM

identified
We have identified a possible cause and are looking for an immediate fix for the issue. We will provide more updates when available.
May 4, 7:41 AM
investigating
We are currently investigating an issue with our Response portal no loading. This includes the following components: - Threat Feed - Incident Orchestration - Feedback Rules We will provide updates on this issue as soon as we have them.
May 4, 7:34 AM
April 2026
Instant Feedback not working
minor

Started: Apr 10, 12:26 PM

identified
We are currently working to fix an issue related to Instant Feedback. When users report a suspicious email, Instant Feedback won't load. Instead, users see a "Page Not Found" error page. Hoxhunt Support
Apr 10, 12:26 PM
Issue with visibility of training content
minor

Started: Apr 8, 9:41 AM

identified
The issue has been identified and a fix is being implemented.
Apr 8, 10:34 AM
investigating
We are currently investigating an issue where some Security Awareness Training content may not be fully visible for organizations. This can affect the availability of modules within training libraries, including standard packages and micro-trainings. Our team is actively investigating the issue and will provide updates as more information becomes available.
Apr 8, 9:41 AM
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