Current answer
Hoxhunt experienced a critical incident: Microsoft Teams notifications not being delivered. ServiceAlert observed recovery on Sep 24, 2026.
Looking for an update now? Check the current status, or follow Hoxhunt for future changes.
Incident Lifecycle
Affected Components
Teams
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Sep 24, 2026 at 6:22 AM UTC
Identified
Since 22 September 19:09 CEST, messages sent through the Hoxhunt Microsoft Teams app are not being delivered. This affects training notifications and reminders, course reminders (including manager reminders), Trending Campaign alerts, and other messages Hoxhunt sends to users via Teams.
Email delivery, Slack notifications, the Hoxhunt add-in for Outlook and Gmail, the admin portal and all reporting are not affected.
We have identified the cause as an expired credential used by the Hoxhunt Teams app and are replacing it now. No action is needed from your side. We will update this page once delivery is restored.
Email delivery, Slack notifications, the Hoxhunt add-in for Outlook and Gmail, the admin portal and all reporting are not affected.
We have identified the cause as an expired credential used by the Hoxhunt Teams app and are replacing it now. No action is needed from your side. We will update this page once delivery is restored.
Sep 24, 2026 at 6:21 AM UTC
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