Hightouch Outage History
Daily status observations, past incidents, and reported issue history for Hightouch.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
App Errors
Started:
Reverse ETL
Customer Studio
Intelligence
investigating
We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.
Hightouch app rendering issues
Started:
investigating
We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.
Processing delay for subset of syncs
Started:
monitoring
Service is recovering, though some sync runs may continue to experience delays. We are monitoring recovery.
investigating
We are currently investigating an issue causing delays for some sync runs. A subset of syncs may also experience failures. We will provide an update as more information becomes available.
July 2026
Meta Sync Processing Delay
Started:
identified
We have identified an issue impacting a subset of syncs to Meta. We are actively investigating and working to resolve the issue, and will provide an update as soon as more information is available.
June 2026
Google Sign-On Failures
Started:
monitoring
Google Sign-On has recovered across all regions. We have deployed a fix for the remaining issues affecting some syncs (such as BigQuery) and are continuing to monitor recovery.
investigating
We are currently investigating an issue causing Google Sign-On (SSO) failures. We are actively investigating the issue and will provide an update as soon as more information becomes available.
May 2026
Degraded functionality in AWS us-east-1
Started:
investigating
Customers with workspaces in AWS us-east-1 that use Hightouch Events and RTA products are experiencing degraded functionality due to broad issues in the AWS region. We're monitoring and will restore services as soon as we are able.
April 2026
Processing delay for subset of Events
Started:
investigating
We are investigating an issue causing delays in the delivery of some events starting at 1:10 PM ET. No data is being lost, and no action is required at this time.
March 2026
Hightouch app errors in GCP europe-west1 workspaces
Started:
investigating
We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region.
Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.