Current answer
Hightouch experienced a minor incident: Slow Application Loading and Intermittent UI Errors. ServiceAlert observed recovery on Sep 21, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Reverse ETL
Customer Studio
Intelligence
Incident Timeline
Monitoring
The Hightouch application is now stable. We are continuing to monitor and we will provide updates as the situation evolves.
Sep 21, 2026 at 9:42 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 21, 2026 at 9:25 PM UTC
Investigating
We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.
Sep 21, 2026 at 8:48 PM UTC
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