New Multi-region uptime checks and custom-domain status pages
Hightouch

Elevated Sync Errors

Minor Impact Resolved Duration: 55m September 4, 2026
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Current answer

Hightouch experienced a minor incident: Elevated Sync Errors. ServiceAlert observed recovery on Sep 4, 2026.

Official Hightouch status page Current Hightouch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring Monitoring
Affected Components
AWS ap-south-1 (Mumbai) AWS eu-west-1 (Ireland) AWS us-east-1 (N. Virginia) GCP us-east4 (N. Virginia) GCP europe-west1 (Belgium) Azure eastus (Virginia)

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Sep 4, 2026 at 9:22 PM UTC
Monitoring
A fix has been implemented and we are continuing to monitor.
Sep 4, 2026 at 9:12 PM UTC
Investigating
We are currently investigating an increase in sync errors affecting some customers. We will provide an update as more information becomes available.
Sep 4, 2026 at 8:44 PM UTC
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