Current answer
Hightouch experienced a minor incident: Slow Application Loading and Intermittent UI Errors. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
Reverse ETL
Customer Studio
Intelligence
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 29, 2026 at 10:41 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 29, 2026 at 10:29 PM UTC
Investigating
We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.
Sep 29, 2026 at 9:53 PM UTC
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