The fix has been deployed to the majority of deployments. We continue to monitor progress.
monitoring
A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.
identified
The issue has been identified, and we are working on a fix.
investigating
We are currently investigating an issue that may cause a small group of users to experience unexpected IRM access issues, or undelivered pages. Most users should not be affected.
Increased Execution Time for Browser Checks in Synthetic Monitoring
AWS Australia - prod-au-southeast-1: Public ProbesAWS Brazil - prod-sa-east-1: Public ProbesAWS Canada - prod-ca-east-0: Public ProbesAWS Germany - prod-eu-west-2: Public ProbesAWS India - prod-ap-south-1: Public ProbesAWS Japan - prod-ap-northeast-0: Public ProbesAWS Singapore - prod-ap-southeast-1: Public ProbesAWS Sweden - prod-eu-north-0: Public ProbesAWS US East - prod-us-east-0: Public ProbesAWS US East - prod-us-east-3: Public ProbesAWS US West - prod-us-west-0: Public ProbesAzure Netherlands - prod-eu-west-3: Public ProbesAzure US Central - prod-us-central2: Public ProbesAzure US Central - prod-us-central7: Public ProbesGCP Australia - prod-au-southeast-0: Public ProbesGCP Belgium - prod-eu-west-0: Public ProbesGCP Brazil - prod-sa-east-0: Public ProbesGCP India - prod-ap-south-0: Public ProbesGCP Singapore - prod-ap-southeast-0: Public ProbesGCP UK - prod-gb-south-0: Public ProbesGCP US Central - prod-us-central-0: Public ProbesAWS UAE - prod-me-central-1: Public ProbesAWS UK - prod-gb-south-1: Public ProbesAWS Switzerland - prod-eu-central-0: Public ProbesAWS Indonesia - prod-ap-southeast-2: Public ProbesAWS Ireland - prod-eu-west-6: Public ProbesGCP Saudi Arabia - prod-me-central-0: Public ProbesGCP US East - prod-us-east-1: Public Probes
monitoring
A fix has been deployed and CPU throttling is returning to normal. Check execution times should return to baseline shortly. We will continue monitoring recovery. Next update by 11:56 UTC.
identified
A fix has been merged and is now being rolled out across affected locations. We are monitoring deployment progress. Next update by 11:49 UTC.
identified
Since September 9, 2026, some browser checks in Synthetic Monitoring may take longer to complete than usual, with impact varying by location. We have identified the cause and are actively working on a fix. Next update by 10:49 UTC.
Investigating elevated database load in AWS Germany
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
investigating
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4).
Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
AWS Australia - prod-ap-southeast-2AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS UAE - prod-me-central-1AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US East - prod-us-east-0AWS US East - prod-us-east-2AWS US West - prod-us-west-0AWS Australia - prod-au-southeast-1AWS UK - prod-gb-south-1AWS Ireland - prod-eu-west-6Azure US Central - us-central2AWS Switzerland - prod-eu-central-0Azure Netherlands - prod-eu-west-3GCP Australia - prod-au-southeast-0GCP Belgium - prod-eu-west-0GCP Brazil - prod-sa-east-0GCP India - prod-ap-south-0GCP Singapore - prod-ap-southeast-0GCP UK - prod-gb-south-0GCP US Central - prod-us-central-0GCP US Central - prod-us-central-3GCP US Central - prod-us-central-4GCP US East - prod-us-east-1play.grafana.orgFederal Cloud - AWS US Gov WestGCP Saudi Arabia - prod-me-central-0AWS US East - prod-us-east-3
identified
Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix.
As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.
Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure th...
GCP US Central - prod-us-central-0GCP US Central - prod-us-central-3GCP US Central - prod-us-central-4
monitoring
We are currently observing minimal impact and continuing to monitor the situation.
identified
We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.
GCP US Central - prod-us-central-0: QueryingGCP US Central - prod-us-central-0: IngestionGCP US Central - prod-us-central-5: QueryingGCP US Central - prod-us-central-5: IngestionGCP US Central - prod-us-central-0: QueryingGCP US Central - prod-us-central-0: IngestionGCP US Central - prod-us-central-0: Metrics GeneratorGCP US Central - prod-us-central-5: QueryingGCP US Central - prod-us-central-5: Ingestion
monitoring
The underlying cloud provider issue is not yet fully resolved, but our systems have recovered and affected Grafana Cloud stacks are loading normally again.
Some customers may still see brief intermittent slowness. We are continuing to monitor until our provider confirms resolution.
identified
We’re currently investigating an issue affecting the us central region due to ongoing cloud provider incident. Multiple components impacted. Our team is actively working on this. Thank you for your patience.
Alert rule creation, deletion, and update degradation in prod-us-east-2
AWS US East - prod-us-east-0: Alertmanager and Rules Configuration APIAWS US East - prod-us-east-0: Alertmanager
investigating
We’re currently investigating an issue affecting alert rule creation, deletion, and updates in prod-us-east-2. Our team is actively working to identify the cause. Thank you for your patience.
AWS US West - prod-us-west-0: QueryingAWS US West - prod-us-west-0: IngestionAWS US West - prod-us-west-0: QueryingAWS US West - prod-us-west-0: Ingestion
monitoring
Tempo recovered.
identified
Cluster Metrics are healthy for the last 15 minutes
identified
The issue has been identified and a fix is being implemented.
AWS India - prod-ap-south-1AWS India - prod-ap-south-1AWS India - prod-ap-south-1: IngestionAWS India - prod-ap-south-1: Ingestion
monitoring
A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.
investigating
We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.
Legacy Incident Archive
101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Write Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Healthy as of 17:00 UTC. We are continuing to monitor.
investigating
We are currently investigating a Write outage ongoing, starting at 16:30 UTC for the impacted region.
Errors creating new Slack integration for Grafana IRM
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have verified the fix, and we are starting to roll it out
identified
We have identified the root cause of the problem, and we are working on a fix
investigating
We are investigating a possible error creating Slack integrations. Will update the status soon.
Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
status is health in prod-us-east-3.loki-prod-042 and we're continuing to monitor
Metrics Write Path Errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Error rates have dropped, and we are monitoring this issue for any recurrence.
investigating
We are currently investigating an elevated rate of error and latency in the impacted write path.
Stacks using SCIM user provisioning are currently unable to log into Grafana
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have applied a fix and are currently awaiting feedback from affected customers.
identified
The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
investigating
We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
K6 - Cloud output test-runs are failing to fetch the script logs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the cause and applied a fix which has has resulted in significant recovery. We will continue to monitor this before resolving.
investigating
We are currently investigating an issue cloud output test-runs which is resulting in failure to fetch the script logs. We are working on identifying the cause and working on a fix.
Cloud Log Exporter Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Cloud Log Exporter is temporarily not available in the marked regions. We are currently investigating this issue and will update as soon as we have more info to share.
PDC Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are observing recovery. We will continue to monitor the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is causing issues with PDC in the prod-eu-west-2 region. We will provide another update in 1-2 hours.
Grafana Cloud login issues for users with role of None
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.
identified
We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.
investigating
We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.
Adaptive Metrics aggregation delay in eu-west-0 region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Services are fully recovered now. We're monitoring to be sure the issue won't re-occur.
identified
We're currently facing an issue with Adaptive Metrics aggregation delay in the eu-west-0 region (GCP Belgium). The issue started at around 11:50 UTC, but we were able to identify the issue and the appropriate fix is already deployed. We're seeing services recovering. More updated to come soon.
