New Multi-region uptime checks and custom-domain status pages

Tempo: High Latency in prod-eu-west-2

Minor Impact Resolved Duration: 2h 24m October 15, 2026
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Current answer

Grafana Cloud experienced a minor incident: Tempo: High Latency in prod-eu-west-2. ServiceAlert observed recovery on Oct 15, 2026.

Official Grafana Cloud status page Current Grafana Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Identified
Affected Components
AWS Germany - prod-eu-west-2: Ingestion

Incident Timeline

Identified
Things are starting to stabilize as we continue to work on a mitigation.
Oct 15, 2026 at 4:08 PM UTC
Identified
We are continuing to work on a fix for this issue.

Next update by 16:30 UTC
Oct 15, 2026 at 3:20 PM UTC
Identified
We observed some spikes in latency starting at approximately 12:50 UTC. We are working on a resolution.

Next update by 15:30 UTC
Oct 15, 2026 at 2:35 PM UTC
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