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45.3%of 75 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
44.8%
29
16
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Forma Build (Australia)Forma Build (European Union)Forma Data Management (Australia)Forma Data Management (European Union)
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to work on resolving this service disruption caused by a third-party service provider that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. Subsequently, we identified that additional authentication methods, including Time-based One-Time Password (TOTP) and Text messaging (SMS) authentication, were also impacted for a subset of users in all regions. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the source of the problem that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating a service disruption caused by a third-party service provider that is affecting a subset of customers in the Oceania region including Australia, New Zealand, and Pacific Island countries experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where a subset of Fusion customers are unable to open non-native CAD files uploaded through Fusion Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
FPTRFPTR HomeFPTR Live ReviewFPTR Notifications and WebhooksFPTR Site Activity MonitorFPTR Transcoding
identified
We are continuing to work on resolving this issue where customers are unable to access Flow Production Tracking as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Flow Production Tracking. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access Flow Production Tracking. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers may be unable to view their subscribed products or manage users through their Autodesk account. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.
We have identified the cause of the issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers are unable to access User Management tab in their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to publish their workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma Build in the European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk.com
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to view support article content under the Account Management section on Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
BIM 360 Model Coordination (European Union)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Collaboration for AutoCAD Plant 3D (European Union)
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to invite users, create teams, and add users to teams and groups within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Fusion
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where a subset of customers are unable to copy files with drawings in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Sales Outbound Calls
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Data Management
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
