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45.3%of 75 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
44.8%
29
16
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are investigating an issue where customers are unable to view data under the Reporting tab or export reports in the Account account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing failures when performing certain workflow actions in BIM 360 Cost Management in the European Union region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 7 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM Collaborate (Germany)BIM Collaborate (India)BIM Collaborate (Japan)BIM Collaborate (UK)BuildingConnectedContent CatalogContent Catalog (Australia)Content Catalog (European Union)Forma - Admin ConsoleForma - Admin Console (Australia)Forma - Admin Console (Canada)Forma - Admin Console (European Union)Forma - Admin Console (Germany)Forma - Admin Console (India)Forma - Admin Console (Japan)Forma - Admin Console (UK)Forma - AutoSpecsForma - Cost ManagementForma - Cost Management (Australia)Forma - Cost Management (Canada)Forma - Cost Management (European Union)Forma - Cost Management (Germany)Forma - Cost Management (India)Forma - Cost Management (Japan)Forma - Cost Management (UK)Forma - Data ConnectorForma - Data Connector (Australia)Forma - Data Connector (Canada)Forma - Data Connector (European Union)Forma - Data Connector (Germany)Forma - Data Connector (India)Forma - Data Connector (Japan)Forma - Data Connector (UK)Forma - My HomeForma - My Home (Australia)Forma - My Home (Canada)Forma - My Home (European Union)Forma - My Home (Germany)Forma - My Home (India)Forma - My Home (Japan)Forma - My Home (UK)Forma - ReportsForma - Reports (Australia)Forma - Reports (Canada)Forma - Reports (European Union)Forma - Reports (Germany)Forma - Reports (India)Forma - Reports (Japan)Forma - Reports (UK)Forma - SpecificationsForma - Specifications (Australia)Forma - Specifications (Canada)Forma - Specifications (European Union)Forma - Specifications (Germany)Forma - Specifications (India)Forma - Specifications (Japan)Forma - Specifications (UK)Forma BuildForma Build (Australia)Forma Build (Canada)Forma Build (European Union)Forma Build (Germany)Forma Build (India)Forma Build (Japan)Forma Build (UK)Forma - InsightForma - Insight (Australia)Forma - Insight (Canada)Forma - Insight (European Union)Forma - Insight (Germany)Forma - Insight (India)Forma - Insight (Japan)Forma - Insight (UK)Forma Data ManagementForma Data Management (Australia)Forma Data Management (Canada)Forma Data Management (European Union)Forma Data Management (Germany)Forma Data Management (India)Forma Data Management (Japan)Forma Data Management (UK)Forma Design CollaborationForma Design Collaboration (Australia)Forma Design Collaboration (Canada)Forma Design Collaboration (European Union)Forma Design Collaboration (Germany)Forma Design Collaboration (India)Forma Design Collaboration (Japan)Forma Design Collaboration (UK)Forma Carbon InsightsForma Carbon Insights (Australia)Forma Carbon Insights (Canada)Forma Carbon Insights (European Union)Forma Carbon Insights (Germany)Forma Carbon Insights (India)Forma Carbon Insights (Japan)Forma Carbon Insights (UK)Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)Forma TakeoffForma Takeoff (Australia)Forma Takeoff (Canada)Forma Takeoff (European Union)Forma Takeoff (Germany)Forma Takeoff (India)Forma Takeoff (Japan)Forma Takeoff (UK)ProEstProEst (Australia)TradeTapp
identified
We have identified the cause of the issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - AEC Data Model APIAutodesk AssistantAPS - AEC Data Model API (Canada)APS - AEC Data Model API (Australia)APS - AEC Data Model API (European Union)APS - AEC Data Model API (Germany)APS - AEC Data Model API (India)APS - AEC Data Model API (Japan)APS - AEC Data Model API (UK)APS - Automation APIAPS - Data ManagementAPS - Data Management (Australia)APS - Data Management (Canada)APS - Data Management (European Union)APS - Data Management (Germany)APS - Data Management (India)APS - Data Management (Japan)APS - Data Management (UK)APS - Developer PortalAutodesk Tandem™APS - Manufacturing Data ModelAPS - Model Derivative
identified
We have identified the cause of the issue where a subset of customers are unable to access multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing a delay in API and capacity usage data within Autodesk account. Usage data may not reflect the latest information. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We have subsequently identified that capacity usage data updates may also experience delays. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to create personal storage projects, create assets or upload binaries in Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to view or open shared model files in Autodesk Viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Forma Build | Forma Data Management | Forma Takeoff
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue with customers are unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative | Fusion | Fusion Team
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build | Forma Mobile App | Forma Data Management
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to use the Sync with Central and Model Open workflows in Revit Cloud Worksharing in the Germany region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build (Australia region)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS Model Derivative | Forma - Data Connector
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.