Looking for an update now? Check the current status, or follow Forge for future changes.
39.4%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to investigate an issue where a subset of customers may be unable to assign new Autodesk products and subscriptions or manage users in Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent slowness while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We subsequently determined that the cause of this issue is also affecting Forma Build. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
monitoring
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent issues accessing Autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access the home page of Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing latency when accessing the Members and Groups workflows in Fusion Team. Other workflows, including Bill of Materials, History Panel, Create Version, and Properties within Fusion, are functioning as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency when accessing Bill of Materials, Members, Groups, History panel, Create Version, and Properties workflows in Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Forma Data Management (Canada) | APS - Data Management (Canada)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to upload files in Forma Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Flow Capture
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build | Forma Build (European Union)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to see the Photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products due to the assistant being unavailable. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Data Management | BIM Collaborate
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Mobile App
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Vault Gateway
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
