Expel, Inc. Outage History
Uptime record, past incidents, and downtime history for Expel, Inc..
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 36.7% | 30 | 19 |
| March 2026 | 0% | 4 | 4 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Security Device Credentials Availability
Started: May 1, 6:50 PM
monitoring
We have implemented a fix and believe the incident to be resolved. We are seeing customer security devices returning to healthy status. We are monitoring the health of the infrastructure and will post another update by 4pm EDT.
May 1, 7:09 PM
investigating
At 2pm EDT, we began experiencing a problem with the customer device secrets service that is preventing our infrastructure from accessing customer security devices. We will provide an update by 3:30pm EDT.
May 1, 6:50 PM
April 2026
Delayed Notifications
Started: Apr 25, 5:42 PM
investigating
At 1pm ET, we began experiencing a problem with our notification system that is causing notification delays to our customers. We will provide an update by 2:30pm ET.
Apr 25, 5:42 PM
Alert ingestion delayed for a subset of security devices
Started: Apr 20, 4:20 PM
monitoring
We restored the credentials for the subset of devices, and are seeing that the majority of devices have returned to a healthy state. We are investigating the remaining unhealthy devices, which do not seem related to credentials. We will provide another update by 4:30pm EDT.
Apr 20, 8:01 PM
monitoring
We restored the credentials for the subset of devices, and are seeing that the majority of devices have returned to a healthy state. We are investigating the remaining unhealthy devices, which do not seem related to the credentials. We will provide another update by 4:00pm EDT.
Apr 20, 7:34 PM
identified
We have restored the credentials for the subset of devices. We are monitoring closely to ensure proper ingestion of delayed alerts. We will provide another update by 3:30pm EDT.
Apr 20, 7:02 PM
identified
We have restored the credentials for the affected subset of devices. We are monitoring closely to ensure proper ingestion of delayed alerts. We will provide another update by 3:00pm EDT.
Apr 20, 6:34 PM
investigating
We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 2:30pm EDT.
Apr 20, 6:01 PM
investigating
We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 2:00pm EDT.
Apr 20, 5:35 PM
investigating
We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 1:30pm EDT.
Apr 20, 5:00 PM
investigating
At 10:59AM EDT, we noticed that a set of devices have been unhealthy since last week due to invalid credentials. We believe the cause to be a change to our device credentials storage subsystem. We are working to identify the specific set of devices and restore the credentials. Once restored, all delayed alerts will be ingested. We will provide an updated by 1pm EDT.
Apr 20, 4:20 PM
November 2025
Service Update: Orca Security Integration
Started: Nov 12, 3:28 PM
identified
We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Nov 12, 3:28 PM