Current answer
Expel, Inc. experienced a major incident: Alert Ingestion Delayed. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
Alert ingestion
Incident Timeline
Monitoring
We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
Sep 22, 2026 at 7:13 PM UTC
Investigating
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 3:30PM ET.
Sep 22, 2026 at 6:24 PM UTC
Investigating
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 2:30PM ET.
Sep 22, 2026 at 5:28 PM UTC
Investigating
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 1:30PM ET.
Sep 22, 2026 at 4:21 PM UTC
Investigating
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 12:30PM ET.
Sep 22, 2026 at 3:26 PM UTC
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