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Optimizely Service Outage History

Uptime record, past incidents, and downtime history for Optimizely Service.

Checking current status...
87% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 75% 12 3
April 2026 93.3% 30 2
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Optimizely Graph - One of our USEA production clusters have intermittent availability issues
minor

Started: May 6, 12:49 PM

monitoring
The cluster is performing better now and we are continuing to monitor. Thank you for your patience!
May 6, 2:51 PM
identified
We are continuing to work on a fix for this issue. Thank you for your patience!
May 6, 2:05 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 1:10 PM
investigating
We are experiencing intermittent availability issue for the Optimizely Graph service, for one of the USEA production clusters. Our team is working on mitigating actions. We'll provide new updates.
May 6, 12:49 PM
April 2026
Content Recommendations - Intermittent Dashboard Issues in APAC region
minor

Started: Apr 9, 8:50 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 9:16 AM
investigating
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers. This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational. We are working toward a resolution and appreciate your patience. New updates will be shared when available.
Apr 9, 8:50 AM
Experiment Publishing Delay
minor

Started: Apr 7, 1:43 AM

monitoring
We identified and resolved an issue that caused delays when publishing Web Experimentation changes. Some customers may have experienced experiments remaining in a processing state during this window. The publishing queue is now actively processing and clearing a backlog of pending changes. Experiments that were affected should complete automatically. We are continuing to monitor to confirm full resolution.
Apr 7, 2:24 AM
investigating
We are investigating an issue where changes to Web Experimentation projects may experience delays when publishing. Our team is actively working on a resolution.
Apr 7, 1:43 AM
March 2026
Optimizely Data Platform - APIs - APAC Region
minor

Started: Mar 30, 9:00 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 4:55 PM
investigating
We are investigating the problem with using GraphQL and the Segment API in the AU region.
Mar 30, 12:03 PM
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