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Optimizely Graph in EMEA - Intermittent performance issues

Minor Impact Resolved Duration: 4h 20m November 9, 2026
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Current answer

Optimizely Service experienced a minor incident: Optimizely Graph in EMEA - Intermittent performance issues. ServiceAlert observed recovery on Nov 10, 2026.

Official Optimizely Service status page Current Optimizely Service status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring Monitoring Identified Monitoring Investigating Monitoring
Affected Components
Optimizely Graph - EMEA Region

Incident Timeline

Monitoring
Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.
Nov 9, 2026 at 11:36 PM UTC
Investigating
Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.
Nov 9, 2026 at 11:02 PM UTC
Monitoring
Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.
Nov 9, 2026 at 10:20 PM UTC
Identified
Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.
Nov 9, 2026 at 10:06 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Nov 9, 2026 at 9:38 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 9, 2026 at 9:35 PM UTC
Identified
We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.
Nov 9, 2026 at 8:24 PM UTC
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