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DroneDeploy Outage History

Uptime record, past incidents, and downtime history for DroneDeploy.

Checking current status...
86.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 90.3% 31 3
June 2026 76.7% 30 7
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Safety AI Reports failing
critical

Started: Aug 7, 4:23 PM

monitoring
Safety AI reports are successfully completing. We will continue to monitor to ensure ongoing stability.
Aug 7, 8:23 PM
identified
The issue has been identified and a fix is being implemented.
Aug 7, 5:32 PM
investigating
Some users may be experiencing an issue where Safety AI reports are not being exported as expected. Engineering is investigating.
Aug 7, 4:23 PM
July 2026
Intermittent issues loading elevation layer
minor

Started: Jul 30, 7:55 PM

monitoring
Our Engineering team has implemented a fix for the issue of intermittent failures rendering the elevation layer. Service has returned to normal, but we are continuing to monitor to ensure ongoing stability.
Jul 30, 8:37 PM
identified
Some users may be experiencing intermittent failures rendering the elevation layer in DroneDeploy. Engineering is working on a fix.
Jul 30, 7:55 PM
Projects not loading
major

Started: Jul 14, 8:32 PM

investigating
Some users may be experiencing an issue where projects are not loading on the dashboard.
Jul 14, 8:32 PM
DroneDeploy web and mobile apps unavailable
critical

Started: Jul 10, 4:36 PM

monitoring
Engineering has implemented a fix for this issue and services are returning to normal. We are continuing to monitor to ensure ongoing stability.
Jul 10, 5:29 PM
investigating
We are continuing to investigate this issue.
Jul 10, 4:54 PM
investigating
We are continuing to investigate this issue.
Jul 10, 4:37 PM
investigating
Some users may not be able to access DroneDeploy on web. Engineering is investigating.
Jul 10, 4:36 PM
June 2026
BIM file upload failures during processing
minor

Started: Jun 29, 9:51 PM

investigating
Some users may be experiencing an issue with BIM uploads failing during processing. When uploading a BIM file locally, the upload completes but fails at the Autodesk processing stage. Importing BIM files directly from Autodesk still works as expected. Engineering is investigating.
Jun 29, 9:51 PM
Errors when pulling data from or pushing data into Procore
major

Started: Jun 26, 5:30 PM

identified
We have identified the cause of the issue some users are seeing with the connection between Procore and DroneDeploy. A fix is being implemented now.
Jun 26, 7:00 PM
investigating
Some users may be experiencing issues when importing field note or photos from DroneDeploy into Procore or when importing drawings from Procore into DroneDeploy. Our engineering team is investigating.
Jun 26, 5:30 PM
Unable to complete initial setup of integration with Autodesk Construction Cloud
minor

Started: Jun 22, 9:05 AM

investigating
Some users may be seeing an issue where, after sign-in in Project Settings → Integrations → Autodesk Construction Cloud, the Account and Project fields stay disabled, so users can’t complete setup or select an Autodesk account/project. Engineering is investigating.
Jun 22, 9:05 AM
dronedeploy.com unavailable
critical

Started: Jun 11, 8:10 PM

monitoring
We are seeing recovery of dronedeploy.com. Our Engineering team will continue to monitor closely to ensure ongoing stability.
Jun 11, 8:32 PM
identified
Our Engineering team has confirmed that the error is due to an issue with a 3rd party software provider. We are monitoring and will continue to update here as new information arises.
Jun 11, 8:24 PM
investigating
Users looking to log in to the DroneDeploy app can use https://www.dronedeploy.com/app2/login to navigate directly to the login page.
Jun 11, 8:14 PM
investigating
Some users may be unable to access dronedeploy.com. Engineering is investigating.
Jun 11, 8:10 PM
Enterprise Analytics dashboard unavailble
critical

Started: Jun 8, 8:55 PM

identified
The issue has been identified and a fix is being implemented.
Jun 8, 9:29 PM
investigating
Some users may be unable to access the Enterprise Analytics Dashboard. Engineering is investigating.
Jun 8, 8:55 PM
Intermittent telemetry issues
major

Started: Jun 3, 11:37 PM

investigating
We are continuing to investigate this issue.
Jun 4, 6:34 AM
investigating
Some customers may be experiencing intermittent telemetry outages on the Automate platform. Engineering is actively investigating.
Jun 3, 11:37 PM
May 2026
All integrations currently not working as expected
critical

Started: May 19, 3:52 PM

investigating
Some users may be experiencing an issue where integrations with DroneDeploy are not working as expected, including DroneDeploy's integrations with Procore, Esri products, Autodesk, et al. Engineering is investigating.
May 19, 3:52 PM
Unable to load elevation layer on cut/fill, location, annotation, report, and export data impacts
minor

Started: May 6, 8:25 PM

identified
The issue has been identified and a fix is being implemented.
May 6, 8:36 PM
investigating
Some users may be experiencing an issue where the elevation layer does not load on cut/fill maps. Additionally, some location and annotation data may not be displayed. Exports and reports for this area are also impacted. Engineering is actively investigating.
May 6, 8:25 PM
April 2026
Unable to embed projects in Procore
major

Started: Apr 22, 11:03 PM

identified
The issue has been identified and a resolution is being implemented.
Apr 22, 11:13 PM
investigating
Some users may be experiencing an issue where they get an error when attempting to embed a DroneDeploy project into Procore. The error reads, "Page cannot be embedded." Engineering is investigating.
Apr 22, 11:03 PM
Some aerial data uploads failing when using Smart Uploader
major

Started: Apr 20, 5:36 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 6:54 PM
investigating
Some users may be experiencing an issue where aerial data uploads via Smart Uploader are failing with the error message, "We are unable to detect data sets from the given files. Please try again, or contact us if the problem persists." Our Engineering team is actively investigating the issue.
Apr 20, 5:36 PM
Login via Procore and Autodesk not working on web app
major

Started: Apr 18, 12:14 AM

investigating
Some users may be experiencing an issue where attempting to log in to DroneDeploy's web app via Procore or Autodesk results in a blank, white screen. The current workaround is to request a password reset on the username and password login flow and log in directly. Engineering is investigating the issue.
Apr 18, 12:14 AM
DroneDeploy Support unable to receive inbound email
major

Started: Apr 8, 5:20 PM

investigating
Due to an outage with out third-party provider, DroneDeploy Support is currently unable to receive inbound email. Customers on the Individual license tier and above can contact Support via live chat from inside the DroneDeploy web or flight apps. Enterprise customers may also call the Enterprise Phone Support line to reach the team. We will provide updates as soon as more information is available.
Apr 8, 5:20 PM
March 2026
Some aerial data uploads failing when using Smart Uploader
major

Started: Mar 31, 6:19 PM

investigating
Some users may be experiencing an issue where aerial data uploads via Smart Uploader are failing with the error message, "We are unable to detect data sets from the given files. Please try again, or contact us if the problem persists." Our Engineering team is actively investigating the issue.
Mar 31, 6:19 PM
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