DroneDeploy Outage History
Uptime record, past incidents, and downtime history for DroneDeploy.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 86.7% | 30 | 4 |
| March 2026 | 75% | 4 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Unable to load elevation layer on cut/fill, location, annotation, report, and export data impacts
Started: May 6, 8:25 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 8:36 PM
investigating
Some users may be experiencing an issue where the elevation layer does not load on cut/fill maps. Additionally, some location and annotation data may not be displayed. Exports and reports for this area are also impacted. Engineering is actively investigating.
May 6, 8:25 PM
April 2026
Unable to embed projects in Procore
Started: Apr 22, 11:03 PM
identified
The issue has been identified and a resolution is being implemented.
Apr 22, 11:13 PM
investigating
Some users may be experiencing an issue where they get an error when attempting to embed a DroneDeploy project into Procore. The error reads, "Page cannot be embedded." Engineering is investigating.
Apr 22, 11:03 PM
Some aerial data uploads failing when using Smart Uploader
Started: Apr 20, 5:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 6:54 PM
investigating
Some users may be experiencing an issue where aerial data uploads via Smart Uploader are failing with the error message, "We are unable to detect data sets from the given files. Please try again, or contact us if the problem persists." Our Engineering team is actively investigating the issue.
Apr 20, 5:36 PM
Login via Procore and Autodesk not working on web app
Started: Apr 18, 12:14 AM
investigating
Some users may be experiencing an issue where attempting to log in to DroneDeploy's web app via Procore or Autodesk results in a blank, white screen. The current workaround is to request a password reset on the username and password login flow and log in directly. Engineering is investigating the issue.
Apr 18, 12:14 AM
DroneDeploy Support unable to receive inbound email
Started: Apr 8, 5:20 PM
investigating
Due to an outage with out third-party provider, DroneDeploy Support is currently unable to receive inbound email. Customers on the Individual license tier and above can contact Support via live chat from inside the DroneDeploy web or flight apps. Enterprise customers may also call the Enterprise Phone Support line to reach the team. We will provide updates as soon as more information is available.
Apr 8, 5:20 PM
March 2026
Some aerial data uploads failing when using Smart Uploader
Started: Mar 31, 6:19 PM
investigating
Some users may be experiencing an issue where aerial data uploads via Smart Uploader are failing with the error message, "We are unable to detect data sets from the given files. Please try again, or contact us if the problem persists." Our Engineering team is actively investigating the issue.
Mar 31, 6:19 PM