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Emails not being delivered

Minor Impact Resolved Duration: 1h 49m October 26, 2026
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Current answer

DroneDeploy experienced a minor incident: Emails not being delivered. ServiceAlert observed recovery on Oct 26, 2026.

Official DroneDeploy status page Current DroneDeploy status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Map Processing Exports Reports Safety AI

Incident Timeline

Identified
Engineering has identified the issue and is working on a fix for emails not being delivered from DroneDeploy.
Oct 26, 2026 at 7:09 PM UTC
Investigating
Some users may be experiencing an issue where emails are not being delivered from DroneDeploy. This includes map completion, exports, password resets, and any other information delivered via email. Engineering is investigating with the highest priority.
Oct 26, 2026 at 7:00 PM UTC
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