New Multi-region uptime checks and custom-domain status pages

Cornerstone OnDemand Outage History

Daily provider-status observations and published incident history for Cornerstone OnDemand.

Operational

Cornerstone OnDemand is operational. Verified . Official provider source.

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52.8% of 53 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 50% 28 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Minor Issue - Latency - US Swimlanes
minor Observed active window 20h 43m

View incident details and source

Started:

Response Time Response Time Response Time Response Time Response Time
monitoring
A fix has been implemented and we are monitoring the results.
investigating
The swimlane is experiencing some latency issues. Clients with portals across US Swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Unable to login to the portal : US SL 5
critical Observed active window 42m

View incident details and source

Started:

Uptime
monitoring
We have received confirmation from the CSOD Engineering team that the issue has been fixed and the service has been fully restored. Our Engineering team is currently monitoring the fix to ensure its reliability and stability. We will provide further updates if there are any additional developments.
investigating
Clients on US SL5 may encounter errors or issues when attempting to log in to Production. Our Engineering team has identified the root cause on the backend and is actively working on a fix as the highest priority. We will continue to provide regular updates as they become available.
August 2026
Major Issue: Career Site is not unavailable for FRA SL1
major Observed active window 3h 3m

View incident details and source

Started:

Uptime
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable. This incident has been classified as a high-severity issue. Resolving this problem is our top priority, and we are working diligently to restore service as quickly as possible. Please check back periodically for additional updates, which will be posted as they become available.

Legacy Incident Archive

32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Minor Issue - Functionality - 504 errors when accessing Edge Import - US SL4
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
This swimlane is experiencing some functional issues accessing Edge Import. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
RESURFACED: Intermittent Timeouts Observed on US Production Environment
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are planning Emergency Maintenance today at 9:00 PM PT to address this issue. During the maintenance window, the system may be unavailable for up to one hour. Intermittent timeouts may continue until the maintenance is completed. The maintenance is being scheduled outside of peak business hours to reduce overall customer impact. We will continue to provide additional updates as more information becomes available.
investigating
CSOD Engineering teams have detected spikes in intermittent timeouts on the backend, indicating that the issue reported yesterday (01 June 2026) has resurfaced. As a result, some customers on the US swimlanes (SL1, SL2, SL3, and SL5) may witness intermittent timeouts while accessing or navigating the application. Our Engineering teams are actively investigating the issue and working to restore stability. We will provide another update as soon as additional information becomes available.
Minor Issue - Functionality - 504 errors when accessing Edge Import - US SL4
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Cornerstone Engineers have identified the issue and applied a fix. We've validated that the issue is no longer replicable. We will monitor for at least 1 hour before marking resolved.
investigating
This swimlane is experiencing some functional issues accessing Edge Import. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
May 2026
Service Disruption: US SL4 – Login & 404 Error Issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
US SL4 is currently experiencing a service disruption. Some users are unable to log in or are encountering 404 errors when accessing the application. This issue is our highest priority, and our team is actively working to resolve it as quickly as possible. We will provide further updates as soon they become available. Please check back periodically for the latest information.
Users Unable to Access Career Site (US Swimlanes)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability. Further updates will be shared through the Known Issue article and Status page. Thank you for your understanding and patience.
identified
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.” Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
Users Unable to Access Career Site (US Swimlanes)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability. Further updates will be shared through the Known Issue article and Statuspage. Thank you for your understanding and patience.
identified
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.” Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
April 2026
Resurfaced: Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
Source not attested
Last archived state: resolved
View archived record details
investigating
The Reporting 2.0 issue impacting the US swimlanes has recurred today. Clients within these swimlanes may experience functional disruptions, including difficulties accessing reports and delays while performing certain actions within the portal. As a reminder, this issue was initially reported on 13 April 2026 and is being tracked under the following incident: https://status.csod.com/incidents/m2s13ms05fdp. The Engineering Team has confirmed that the same issue has resurfaced and is actively ...
Resurfaced: Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
Source not attested
Last archived state: resolved
View archived record details
monitoring
No issues were observed with Reporting 2.0 today. We will continue to closely monitor the system throughout the week to ensure ongoing stability. Any further updates will be communicated via the Known Issue article and Statuspage. We appreciate your patience and understanding.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue. We will keep you posted on any significant updates. We apologize for the inconvenience caused.
investigating
Engineering Team has confirmed the recurrence of the issue today as well. We will keep you posted on any significant updates regarding this concern. Sincerely apologize for the inconvenience caused.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our Engineering team has proactively identified that the issue has resurfaced through backend monitoring systems and is currently investigating it with priority. Further updates will be shared through the Known Issue article and Statuspage. Thank you for your patience and understanding.
monitoring
Our Engineering teams have identified the issue and implemented a fix to resolve it. We will continue to closely monitor the system to ensure stability. Any further updates will be communicated via the Known Issue article and Statuspage. We appreciate your understanding and patience.
investigating
US swimlanes are currently experiencing functional issues, including difficulties accessing reports. Clients with portals in this swimlane may encounter delays or disruptions while performing certain tasks. This issue was first reported yesterday (https://status.csod.com/incidents/m2s13ms05fdp) and has resurfaced, with reports not functioning as intended. This remains our top priority, and our teams are actively working toward a resolution. We appreciate your patience and recommend checking ...
Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering teams have identified the issue and deployed a fix to address it. We will continue to closely monitor the situation to ensure stability. Further updates will be shared through the Known Issue article and Statuspage. Thank you for your understanding and patience.
investigating
US swimlanes are currently experiencing functional issues, including difficulties accessing reports. Clients with portals in this swimlane may encounter delays or disruptions while performing certain tasks. This issue is our top priority, and our teams are actively working toward a resolution. We appreciate your patience and recommend checking back periodically for updates as they become available.
March 2026
Intermittent Errors on Manage Candidates Page - US Swimlanes
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have implemented a fix and we have recovered. We will monitor for at least an hour before marking this incident resolved.
investigating
Some customers on US swimlanes (US SL1, US SL2, US SL3, US SL5) may be experiencing intermittent errors on the Manage Candidates page. Our team is actively investigating this as a top priority and will provide updates as more information becomes available.