Convivastatus Outage History
Uptime record, past incidents, and downtime history for Convivastatus.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 77.8% | 27 | 6 |
| May 2026 | 67.7% | 31 | 10 |
| April 2026 | 83.3% | 30 | 5 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Login Issues
Started: Jun 22, 9:46 PM
identified
We have narrowed the login issues to a service interruption with Okta, which is used for authentication into Pulse. We are following up with them closely to insure this service is restored as soon as possible. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them. This issue does not affect Pulse data.
Jun 22, 10:06 PM
investigating
We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them.
Jun 22, 9:46 PM
Historical
Started: Jun 6, 7:06 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Real-Time | Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact support@conviva.com
Jun 6, 7:06 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Jun 6, 7:06 PM
Historical
Started: Jun 5, 8:03 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Real-Time | Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact support@conviva.com
Jun 5, 8:03 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Jun 5, 8:03 PM
Historical
Started: Jun 5, 7:32 PM
monitoring
We made a configuration change which mitigated the issue and are currently in the process of recovering the data gap visible between (19:20 - 19:30 UTC). The data delay has caught up and showing the latest data points.
Jun 5, 8:31 PM
identified
Update: We are preparing for a configuration change to resolve the ongoing data delay issues for VSI services. You might notice minor impact to metrics computation during this time, we are not expecting any data loss during this time and expecting to restore the telemetry as soon as the fix is implemented
Jun 5, 7:50 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 5, 7:35 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Real-Time | Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact support@conviva.com
Jun 5, 7:32 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Jun 5, 7:32 PM
VSI Data Dip
Started: Jun 5, 7:01 PM
investigating
Conviva Critical Incident Awareness Notification
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.
For assistance, please contact support@conviva.com
Jun 5, 7:01 PM
May 2026
Live and Historical
Started: May 24, 8:20 PM
monitoring
We are continuing to monitor for any further issues.
May 25, 2:34 AM
monitoring
VSI is confirmed stable.
DPI is still impacted and we are in the process of implementing a fix.
May 25, 12:05 AM
monitoring
The fix has been implemented and recovery was achieved at approximately 20:56 UTC. We are continuing to monitor for stability. Backfill of missing data will be performed.
May 24, 9:34 PM
identified
We have identified the issue and are in the process of implementing a fix.
May 24, 8:59 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Real-Time | Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact support@conviva.com
May 24, 8:20 PM
DPI Service Degradation
Started: May 22, 8:39 AM
investigating
We are currently investigating this issue.
May 22, 12:28 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 22, 12:26 PM
investigating
Conviva Operations is aware of a data gap affecting DPI services. Our engineering team is actively investigating it.
Affected areas: DPI Historical Data
May 22, 8:39 AM
Pulse Historical Data Delay
Started: May 20, 3:48 PM
monitoring
VSI Historical Delay has caught up and we are currently investigating the data delay for DPI services
May 20, 3:48 PM
Pulse Historical Data Delay
Started: May 20, 3:04 PM
investigating
We are continuing to investigate this issue.
May 20, 3:26 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 20, 3:07 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 20, 3:04 PM
Historical
Started: May 20, 12:34 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 20, 12:35 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 20, 12:34 PM
Pulse Metris Anomaly
Started: May 20, 2:18 AM
identified
Metric computation recovery is ongoing. Customers may experience metrics anomalies until the system is fully restored.
May 20, 3:35 AM
monitoring
We are continuing to investigate this issue. Customers may notice a dip in metrics. We'll share updates as we learn more
May 20, 3:08 AM
monitoring
We are continuing to monitor for any further issues.
May 20, 2:54 AM
monitoring
We are continuing to monitor for any further issues.
May 20, 2:41 AM
monitoring
Pulse is back up and being monitored. Customers may notice a dip in metrics; this is under active investigation. We'll share updates as we learn more
May 20, 2:33 AM
investigating
We are currently investigating this issue and will update soon when its recovered
May 20, 2:18 AM
VSI Services Degraded - Data Dip
Started: May 19, 2:27 AM
monitoring
System has stabilized and VSI metrics are back to normal. We're actively monitoring and will provide updates on potential data recovery as things progress.
May 19, 2:57 AM
investigating
We are currently investigating this issue.
May 19, 2:28 AM
April 2026
Real-Time and Historical Data Delay
Started: Apr 23, 1:12 PM
monitoring
Real-Time and Historical data has recovered, and the remaining data gap is expected to be filled, We are monitoring the system to ensure full restoration.
Apr 23, 2:32 PM
investigating
To our Valued Customers: Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution.
Areas affected include: Historical | Live
For further information, please visit the Conviva Status Page.
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 1:12 PM
Real-Time and Historical Data Delay
Started: Apr 23, 11:57 AM
investigating
We are continuing to investigate this issue.
Apr 23, 12:12 PM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution.
Areas affected include: Historical | Live
For further information, please visit the Conviva Status Page.
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 11:57 AM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 11:56 AM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 11:55 AM
Historical
Started: Apr 23, 10:59 AM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 10:59 AM
investigating
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 10:59 AM
VSI Viewer Module Intermittent Issue
Started: Apr 1, 8:15 AM
investigating
To our Valued Customers:
Conviva Operations is aware of intermittent interruptions impacting our VSI Viewer Module services (only Session Timeline, Viewer Sessions on Trends and Viewer Sessions API) and is currently investigating towards a resolution.
Areas affected include: VSI Viewer Module services (only Session Timeline, Viewer Sessions on Trends and Viewer Sessions API)
For further information please see the Conviva Status Page.
Please do not reply to this email as it goes to an unm...
Apr 1, 8:15 AM