Contentstack Outage History, Downtime & Incident Records

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
May 2026	88%	25	3
April 2026	93.3%	30	2
March 2026	87.1%	31	4
February 2026	100%	5	0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026

Contentstack – Web Application – AWS EU & AWS NA – UI Degradation

minor

Started: May 15, 4:15 PM

monitoring

A fix has been implemented and we are monitoring the results.

May 15, 5:00 PM

investigating

We are currently investigating an issue affecting the Web Application in the AWS EU & AWS NA region. During this time, users may experience intermittent delays and errors within the Contentstack user interface, particularly when the entry page is not loading. If you experience this issue, please perform a hard refresh of the page. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing o...

May 15, 4:15 PM

April 2026

Contentstack - AWS EU - Full outage

critical

Started: Apr 11, 6:18 AM

monitoring

A fix has been implemented, and traffic has been restored. We are currently monitoring the results to ensure continued stability.

Apr 11, 7:18 AM

identified

The issue has been identified within the ingress controller during an ongoing AWS EKS Kubernetes cluster upgrade, which led to a disruption impacting all services in the AWS EU region. Our team has isolated the root cause and is actively implementing a fix to restore normal traffic routing. Services are expected to recover as the remediation progresses.

Apr 11, 7:04 AM

investigating

We are currently investigating an issue impacting all services in the AWS EU region, which may result in a full outage for users. Our engineering team has been engaged and is actively working to identify the root cause and restore services as quickly as possible. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

Apr 11, 6:18 AM

Contentstack – Azure EU – Intermittent Single and Bulk Publishing/Unpublishing Issue

minor

Started: Apr 9, 6:04 PM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 9, 6:10 PM

investigating

We are currently experiencing issues with Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. As a result, customers may observe delays in seeing entries reflected on the entry list page. We are also noticing issues with Webhooks, which may lead to delays or loss of invocations. Our team is actively working to resolve the issue and will share further updates as they become available. Please reach out to Contentstack Support if you require assistance.

Apr 9, 6:04 PM

March 2026

Contentstack – Azure NA – Service Disruption

minor

Started: Mar 21, 5:24 AM

investigating

Our engineering team continues to actively investigate the issue affecting multiple services in the Microsoft Azure NA region. Users may continue to experience service unavailability and API errors. We are working to identify the root cause and will provide another update as soon as more information becomes available. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

Mar 21, 6:10 AM

investigating

We are currently investigating a outage affecting multiple services in the Microsoft Azure NA region. During this time, users may experience service unavailability and API errors. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

Mar 21, 5:24 AM