Current answer
Contentstack experienced a minor incident: Contentstack – GCP NA – Publishing Delays. ServiceAlert observed recovery on Sep 20, 2026.
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Incident Lifecycle
Affected Components
Content Delivery API
GraphQL Delivery API
Assets API
Incident Timeline
Monitoring
The issue affecting the delivery of newly published content in the GCP NA region has been mitigated and services are operating normally. Recently published and unpublished changes are being reflected in delivered content as expected. Our team will continue monitoring system performance closely to ensure stability.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Sep 20, 2026 at 4:30 AM UTC
Identified
The root cause of the issue affecting the delivery of newly published content in the GCP NA region has been identified. Our engineering team is currently implementing a fix to restore normal service.
During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
Sep 20, 2026 at 4:18 AM UTC
Investigating
we began investigating an issue affecting the delivery of newly published content in the GCP NA region. During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Sep 20, 2026 at 3:31 AM UTC
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