Contentstack - AWS EU - Webhook Delivery Disruption
View the provider incident record →Current answer
Contentstack experienced a critical incident: Contentstack - AWS EU - Webhook Delivery Disruption. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Webhook Dispatcher
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 28, 2026 at 12:08 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 28, 2026 at 11:57 AM UTC
Investigating
On August 28 around 08:00 UTC, we began investigating an issue affecting the Webhook Dispatcher in the AWS EU region. During this time, webhook triggers are not being fired for any events across all customers in this region. Content publishing itself is not affected and continues to process normally; this issue is limited to webhook delivery.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is r...
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is r...
Aug 28, 2026 at 11:16 AM UTC
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