Contentstack – Azure EU – Publishing and Webhook Delays
View the provider incident record →Current answer
Contentstack experienced a minor incident: Contentstack – Azure EU – Publishing and Webhook Delays. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
Content Management API
Webhook Dispatcher
Incident Timeline
Monitoring
The issue affecting content publishing and webhook delivery in the Azure EU region has been mitigated and services are operating normally. Our team will continue monitoring system performance closely to ensure stability.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Sep 16, 2026 at 7:03 PM UTC
Identified
The root cause of the issue affecting content publishing and webhook delivery in the Azure EU region has been identified. Our engineering team is currently implementing a fix to restore normal service. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Sep 16, 2026 at 5:56 PM UTC
Investigating
We are currently investigating an issue affecting content publishing and webhook delivery in the Azure EU region. During this time, users may experience delays when publishing content and in webhook delivery. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Sep 16, 2026 at 5:40 PM UTC
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