New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Cloudways Outage History

Uptime record, past incidents, and downtime history for Cloudways.

Checking current status...
0% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 0% 30 30
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Let's Encrypt API Outage

Started: May 8, 8:08 PM

investigating
We have Identified that Let's Encrypt experiencing API service outage. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause
May 8, 8:08 PM
VULTR Sydney/Melbourne Region Outage

Started: May 8, 5:45 AM

monitoring
The service disruption affecting Cloudways customers hosted on VULTR infrastructure in the Sydney and Melbourne regions has now been resolved by the VULTR team. We are continuing to monitor the situation closely to ensure services remain stable. Further updates will be shared if required. Thank you for your patience and understanding.
May 8, 8:07 AM
investigating
We are currently experiencing service disruption affecting Cloudways customers hosted on VULTR infrastructure in the Sydney and Melbourne regions. The VULTR team is actively investigating the issue, and we are closely monitoring the situation. We will share further updates as soon as more information becomes available. Thank you for your patience and understanding.
May 8, 5:45 AM
April 2026
Partial Outage at Seoul - Korea Location (Vultr)
major

Started: Apr 29, 9:58 PM

investigating
Our upstream provider Vultr is currently experiencing a partial outage in their Seoul - Korea location. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.
Apr 29, 9:58 PM
Cloudways Account Dashboard Issue
minor

Started: Apr 29, 7:46 PM

monitoring
We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.
Apr 29, 7:46 PM
identified
We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details. Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.
Apr 29, 7:37 PM
Connectivity Issue - Linode Frankfurt
minor

Started: Apr 20, 12:33 PM

monitoring
A fix has been implemented by the cloud provider team and they are monitoring the results.
Apr 20, 2:51 PM
investigating
Our upstream provider Linode is currently investigating an emerging service issue affecting connectivity in their Frankfurt (DE-FRA-2) region. We will share further updates as soon as more information becomes available from the provider.
Apr 20, 12:33 PM
Chat Tool Service Disruption
minor

Started: Apr 14, 12:33 PM

investigating
We are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.
Apr 14, 12:33 PM
UI Issue - Stuck Processes

Started: Apr 4, 6:00 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 4, 6:58 AM
investigating
We’re aware of an issue causing some processes to become stuck in the UI. Our team is actively investigating and working to resolve it as quickly as possible. We regret any inconvenience caused and appreciate your patience.
Apr 4, 6:00 AM
Partial Outage at Sydney Location (Vultr)
major

Started: Apr 2, 1:58 PM

investigating
Our upstream provider, Vultr, is currently experiencing a partial outage in their Sydney location. Their network engineers are actively working to restore connectivity as quickly as possible. We regret any inconvenience caused and appreciate your patience.
Apr 2, 1:58 PM
March 2026
AWS Middle East (Bahrain) Outage
major

Started: Mar 2, 8:05 AM

identified
We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 7:11 PM
identified
AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 2, 6:28 PM
identified
Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region. Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 2, 8:05 AM
AWS Middle East (UAE) Outage
major

Started: Mar 1, 1:53 PM

identified
We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 7:10 PM
identified
AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 2, 6:30 PM
investigating
Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region. Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 1, 1:53 PM