Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)
View the provider incident record →Current answer
Cloudways experienced a minor incident: Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon). ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
DNS Made Easy
Incident Timeline
Monitoring
The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability.
Aug 31, 2026 at 6:48 AM UTC
Identified
We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
Aug 30, 2026 at 10:52 AM UTC
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