New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard

Chargebee Outage History

Uptime record, past incidents, and downtime history for Chargebee.

Checking current status...
81.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 12Jul 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 80% 10 2
June 2026 80% 30 6
May 2026 74.2% 31 8
April 2026 95% 20 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 11 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Degraded Performance - Chargebee Copilot
minor

Started: Jun 30, 10:55 PM

identified
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface. We have identified the issue and are working on a resolution to restore full app experience functionality. All core billing functions are completely unaffected and operating normally.
Jun 30, 10:55 PM
Email Service Degradation
critical

Started: Jun 11, 11:15 PM

monitoring
Email service has been restored, and new notifications are now being delivered as expected. We will reprocess all queued emails to ensure that any messages delayed during this period are successfully delivered.
Jun 12, 2:03 AM
identified
We are working with our email provider to expedite the resolution. We will provide another update as soon as notifications begin processing again.
Jun 12, 1:19 AM
identified
Our team is following up with the email provider to expedite the restoration of notification services. We will keep you posted as we progress.
Jun 12, 12:39 AM
identified
A fix has been implemented. We are coordinating with our email provider to activate these changes and fully restore notification services.
Jun 12, 12:18 AM
identified
We are continuing to work on a fix for this issue.
Jun 11, 11:53 PM
identified
The issue has been identified and a fix is being implemented.
Jun 11, 11:30 PM
investigating
We are investigating an issue with our email provider that is causing delays in system notifications. Our team is working with the email provider to restore normal functionality. We will keep you posted as we progress.
Jun 11, 11:15 PM
May 2026
Degraded Performance: Outbound Email Notifications
minor

Started: May 29, 11:40 AM

identified
We are investigating an issue with our email provider that is causing delays in system notifications for test sites. Live sites are not impacted and remain fully operational. We are working with the provider to restore normal email functionality for our test environments. We will keep you posted as we progress.
May 29, 11:40 AM
RevRec Login Issues
minor

Started: May 8, 2:25 AM

monitoring
We have identified the root cause and implemented a fix. Our team is continuing to monitor the services to ensure ongoing stability.
May 8, 3:20 AM
investigating
We are experiencing login issues with the RevRec portal. We will share an update as we progress.
May 8, 2:25 AM
Intermittent API Request Timeouts - US Region
minor

Started: May 8, 12:29 AM

monitoring
We are continuing to monitor the services. The incident remains open as we verify full system recovery. We will share an update as we progress.
May 8, 4:08 AM
monitoring
Our team is working with AWS to assess the impact. We will share an update as we progress.
May 8, 12:57 AM
monitoring
Between May 7, 23:35 UTC and May 8, 00:55 UTC, we experienced intermittent API request timeouts in the US region due to an AWS platform issue. We are monitoring the systems to ensure continued stability.
May 8, 12:29 AM
April 2026
Delays in Data Sync and Payment Statuses
minor

Started: Apr 9, 6:36 AM

monitoring
We have successfully deployed a patch to address the underlying issue. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.
Apr 9, 4:37 PM
monitoring
We are currently monitoring an issue causing background processing delays. As a result, you may notice delays in payment status updates and slower sync times for third-party integrations. Core platform functionality remains completely unaffected, and we have implemented safeguards to maintain overall system stability while we resolve the actual root cause.
Apr 9, 6:36 AM
View live status for Chargebee Browse all services