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Chargebee Outage History

Uptime record, past incidents, and downtime history for Chargebee.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 88% 25 3
April 2026 86.7% 30 4
March 2026 80.6% 31 6
February 2026 60% 5 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
RevRec Login Issues
minor

Started: May 8, 2:25 AM

monitoring
We have identified the root cause and implemented a fix. Our team is continuing to monitor the services to ensure ongoing stability.
May 8, 3:20 AM
investigating
We are experiencing login issues with the RevRec portal. We will share an update as we progress.
May 8, 2:25 AM
Intermittent API Request Timeouts - US Region
minor

Started: May 8, 12:29 AM

monitoring
We are continuing to monitor the services. The incident remains open as we verify full system recovery. We will share an update as we progress.
May 8, 4:08 AM
monitoring
Our team is working with AWS to assess the impact. We will share an update as we progress.
May 8, 12:57 AM
monitoring
Between May 7, 23:35 UTC and May 8, 00:55 UTC, we experienced intermittent API request timeouts in the US region due to an AWS platform issue. We are monitoring the systems to ensure continued stability.
May 8, 12:29 AM
April 2026
Delays in Data Sync and Payment Statuses
minor

Started: Apr 9, 6:36 AM

monitoring
We have successfully deployed a patch to address the underlying issue. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.
Apr 9, 4:37 PM
monitoring
We are currently monitoring an issue causing background processing delays. As a result, you may notice delays in payment status updates and slower sync times for third-party integrations. Core platform functionality remains completely unaffected, and we have implemented safeguards to maintain overall system stability while we resolve the actual root cause.
Apr 9, 6:36 AM
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