New Multi-region uptime checks and custom-domain status pages

API Service Degradation

Major Impact Resolved Duration: 2h 59m September 29, 2026
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Current answer

Chargebee experienced a major incident: API Service Degradation. ServiceAlert observed recovery on Sep 29, 2026.

Official Chargebee status page Current Chargebee status ServiceAlert observed status change:

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Incident Lifecycle

Monitoring
Affected Components
API (US)

Incident Timeline

Monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
Sep 29, 2026 at 12:35 PM UTC
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