New Multi-region uptime checks and custom-domain status pages

API Service Degradation

Major Impact Resolved Duration: 11m September 2, 2026
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Current answer

Chargebee experienced a major incident: API Service Degradation. ServiceAlert observed recovery on Sep 2, 2026.

Official Chargebee status page Current Chargebee status ServiceAlert observed status change:

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Incident Lifecycle

Monitoring
Affected Components
API (US)

Incident Timeline

Monitoring
Between 12:54 UTC and 12:57 UTC, some users may have experienced intermittent API failures in the US region. The services have recovered, and we are monitoring the situation for stability.
Sep 2, 2026 at 1:28 PM UTC
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