Current answer
Chargebee experienced a minor incident: Application Login Issues. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Admin Console (US)
Admin Console (EU)
Admin Console (AU)
Incident Timeline
Monitoring
The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
Sep 3, 2026 at 6:10 PM UTC
Investigating
We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.
Sep 3, 2026 at 5:36 PM UTC
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