Bentley Systems Outage History
Uptime record, past incidents, and downtime history for Bentley Systems.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 80% | 15 | 3 |
| July 2026 | 80.6% | 31 | 6 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 93.3% | 15 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
IMS Service Interruptions Affecting U.S. Regions
Started: Aug 10, 2:37 PM
investigating
Our team is currently investigating an issue with IMS in the US Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Aug 10, 2:37 PM
IMS Service Interruptions Affecting South East Asian Region
Started: Aug 10, 3:57 AM
investigating
Our team is currently investigating an issue with IMS. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Aug 10, 3:57 AM
IMS Service Interruptions Affecting Europe Regions
Started: Aug 3, 12:16 PM
investigating
Our team is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Aug 3, 12:16 PM
July 2026
IMS Service Interruptions Affecting U.S. Regions
Started: Jul 30, 2:41 PM
investigating
We have identified the issue, and the fix has been implemented. We are closely monitoring the performance. Thanks for your patience.
Jul 30, 3:24 PM
investigating
Our team is currently investigating an issue with IMS in the US Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jul 30, 2:41 PM
BCSM - OpenCities Planner
Started: Jul 6, 7:35 AM
investigating
Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jul 6, 7:35 AM
Connectivity to Bentley.com
Started: Jul 2, 8:01 PM
monitoring
Service for Bentley.com has been restored and the website is now accessible.
The issue has been mitigated, and our teams are actively monitoring the service to ensure continued stability and performance. At this time, users should be able to access Bentley.com normally.
We will continue to monitor the environment closely and provide further updates if necessary.
Thank you for your patience and understanding.
Jul 2, 8:19 PM
investigating
We are currently experiencing an issue affecting Bentley.com, and users may be unable to access the website or may experience intermittent connectivity issues.
Our teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to restore normal service.
Jul 2, 8:01 PM
June 2026
ProjectWise Cloud: Monitoring Performances (East and South Central US regions)
Started: Jun 29, 6:02 PM
monitoring
Please be aware that we have been closely monitoring the performance of ProjectWise Cloud in the East and South Central US regions.
If you experience any issues, please do not hesitate to contact us. Thank you for your continued support.
Jun 29, 6:02 PM
YII Bentley Website Accessibility Issue
Started: Jun 22, 8:36 AM
investigating
Our team is currently investigating an issue with YII.Bentley.com. Some users may be having trouble YII Website getting 404 error or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 22, 8:36 AM
Bentley IMS Outage
Started: Jun 20, 12:47 PM
investigating
We are continuing to investigate this issue.
Jun 20, 12:48 PM
investigating
IMS is currently experiencing an outage. Customers are unable to sign in at this time.
Our team is actively working to resolve the issue. We will provide updates as the situation develops.
We apologize for the inconvenience and thank you for your patience.
Jun 20, 12:47 PM
iTwin Experience - Login Issue
Started: Jun 17, 3:44 AM
investigating
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 7:41 AM
investigating
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 6:12 AM
investigating
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 3:44 AM
Bentley IMS - Intermittent Login failures in Europe Region
Started: Jun 14, 11:12 PM
identified
The issue has been identified, and a fix is being implemented.
Jun 14, 11:32 PM
investigating
Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European users. You may experience difficulties logging in. Our team is actively working to resolve this matter. If you encounter any login issues, please attempt to log in again. We will provide further updates as they become available.
Thank you for your patience and understanding
Jun 14, 11:12 PM
Issue with Phone Systems
Started: Jun 11, 3:24 PM
monitoring
The issue affecting our phone systems has been resolved, and services are now fully operational. We are continuing to closely monitor system performance to ensure stability.
We apologize for the disruption and appreciate your patience and understanding throughout this incident.
Jun 11, 5:30 PM
identified
We are currently experiencing issues with our phone systems that may impact your ability to reach Bentley support by phone.
Our teams are actively working to resolve the issue. In the meantime, we encourage customers to use the following alternative support channels:
• Submit a support request via the Bentley Support portal (https://bentleysystems.service-now.com/csp)
• Contact your account representative by email
We will continue to post updates here as our investigation progresses...
Jun 11, 3:24 PM
April 2026
iTwin Developer Portal - Login issue
Started: Apr 15, 6:56 PM
investigating
Our team is currently investigating an login issue with iTwin Developer Portal (https://developer.bentley.com)
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Apr 15, 6:56 PM
Application usage reporting issue
Started: Apr 2, 3:12 PM
monitoring
We are continuing to monitor for any further issues.
Apr 4, 6:48 PM
monitoring
A fix has been implemented, and we will spend additional time monitoring the results. Thank you.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Apr 4, 6:46 PM
monitoring
A fix has been implemented, and we will spend additional time monitoring the results. Thank you.
Apr 2, 5:04 PM
identified
There is a temporary issue with the application usage reporting in Subscription Analytics portal (reporting.bentley.com). Our engineering team is working with high priority to fix the underlying cause and restore the timely delivery of usage data. In the meantime, please be aware that the current reports may not reflect your most recent application usage. We will provide another update as soon as the issue is resolved. We appreciate your patience and understanding.
Apr 2, 3:12 PM