Notification Service - Email Notifications Failing in PROD
View the provider incident record →Current answer
Bentley Systems experienced a major incident: Notification Service - Email Notifications Failing in PROD. ServiceAlert observed recovery on Oct 23, 2026.
Official Bentley Systems status page Current Bentley Systems status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Bentley Systems for future changes.
Incident Lifecycle
Affected Components
Deliverables Management
Incident Timeline
Monitoring
We have implemented the fix and are actively monitoring system performance to ensure continued stability. We will provide further updates if needed.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 23, 2026 at 12:40 PM UTC
Investigating
Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 23, 2026 at 11:58 AM UTC
Investigating
Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 23, 2026 at 9:57 AM UTC
Investigating
Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 23, 2026 at 8:36 AM UTC
Was your business affected by this Bentley Systems outage?
Follow Bentley Systems and route available status alerts to email or a team channel.