IMS Authentication and Login Issues: MFA Services
View the provider incident record →Current answer
Bentley Systems experienced a major incident: IMS Authentication and Login Issues: MFA Services. ServiceAlert observed recovery on Oct 6, 2026.
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Incident Lifecycle
Affected Components
Authentication / Login
Incident Timeline
Monitoring
Our service provider has restored the affected service. We will continue to monitor the environment to verify that all services have been fully restored and are operating normally.
Oct 6, 2026 at 6:11 PM UTC
Identified
Our service provider has identified the cause of the issue and is actively working to restore services. We will continue to provide updates as soon as new information becomes available.
We appreciate your patience and understanding.
We appreciate your patience and understanding.
Oct 6, 2026 at 5:53 PM UTC
Investigating
Our team is currently investigating an issue affecting IMS. Users who utilize our MFA services may experience problems signing in.
We are working diligently with our service provider to identify the root cause and implement a resolution. We will provide further updates as more information becomes available.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
We are working diligently with our service provider to identify the root cause and implement a resolution. We will provide further updates as more information becomes available.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 6, 2026 at 5:21 PM UTC
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